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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 12,029 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left airpod stop working after 3 moths, but they were working good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pros better. These feel big for my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding but wish these had the noise cancellation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these but they keep falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok for price. Doesn’t fit in my ears very well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not stay on me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay on me. Maybe i have too much facial mimics

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in your ears very good and there is a lot of background noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like these airpods only because they arent loud like the airpod pros. I love new style of these. I know people who don’t like the pros would like these

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like how it felt in my ear. I much prefer the 1st gen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leftside out of service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased recently brand new but for some reason the left one isn’t working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy gen 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like how big the actual bud is and they hang up easily but hey they work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok for now. The sound isn’t really that clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected from apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to skip song now not like the older version Im thinking of returning them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One size does not fit all…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit in my ears well… they fall out while on calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A policy to make people buy more on Amazon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Got some gifts for my wife’s parents at our wedding, AirPods were not pros as I had asked for when I got back from overseas with my wedding. I asked for them to be returned. They laughed at me said no we don’t do that and basically get out of my face attitude. No, we don’t accept trafes. I called Best Buy and they said that you do accept trades and then they offered me $46 for what I just paid 175 for I left him a review in Warner Robins, Georgia with Shawn as the store manager. Two days ago in Warner Robins, Georgia

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas Gift for my Granddaughter-A little Concerned with the package when it arrived the box it was shipped in-the end was smashed in-but was Thankful nothing was damaged. The product itself is a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds Too Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely too big for the ears. Buds kept falling out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t like the fit of them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit every ear correctly , they are always falling off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought for birthday gift and it was loved. I would buy product again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality that continually fails

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these AirPods from Best Buy in February 2024 for my sons birthday, and they’ve now been replaced at the Apple Store 4 times in 7 months due to audio failures. Unfortunately Best Buy is unwilling to do anything to accept a return for credit or trade up for a better product, and Apple is okay with doing nothing beyond replacing them every 5-7 weeks when they fail again. Poor quality product and even worse customer satisfaction.

    No, I would not recommend this to a friend