Customer Ratings & Reviews

They are too large for the average ear canal. They don’t stay in place and fall out with slight head movement (which means all day, you’re checking to ensure, it’s still there). The reception is wonderful, but that doesn’t matter when the device falls out every few minutes. This was a really bad attempt at an upgrade. Apple will need to go back to the drawing board on this one.

Good overall! My left one went out writhing a few months and don’t work right at all….

My ears are small so they are uncomfortable to wear

Ok. My son bought using my points without me oresent.

Broke after 2 months and they want to send it to Apple it may take up to 2 weeks and it only give 2 weeks to return to store . I owe galaxy buds they went to the washer and dryer and still work after 3 years

Love the 3rd generation AirPods! Highly recommended

Worst earbuds I have ever owned...... can't hear anyone, the people on the other end are constantly complaining they can't hear me.... calls, literally go 'blank' as if hung up on, then they come back..... Wouldn't recommend these at all.... sadly, Best buy only gave me 2 weeks with which I could have returned then... and now am stuck with $150 pieces of crap.

I give two star because these AirPods are too big for mi ear they fell off very easy

Excellent product but were not comfortable in ears

The right AirPod barely had sound coming through when I first got them and then after a couple months they stopped charging completely , I got apple care but they have yet to send anything to be able to send it off to be fixed or replaced. I’ve had two pairs of the second generation before this and loved them , never had any problems

My oldest granddaughter wanted new AirPods for Xmas and I suggested the airpod pros but she decided she didn't want me to spend the extra money. I think any of these are great.

Sales rep was very knowledgeable and helped make the best choice out of your selection. The air pods work beautifully and I’m very pleased that our granddaughter loves them!

The size of the new AirPods are really difficult to fit in the ear. I ended up having to return them as I was worried they would fall out throughout the day.

These really suck they keep coming off my ear. I almost lost them about 5 times the first day I purchased them. Then I forgot I had to return them and my expiration date expired! Not happy at all with these AirPods

Hi, when I place the order for the AirPods I chose pick up option. I was a little scared because I’m a minor, so I have no government ID but they let me use my school ID.

Not suitable for all ears. They fallout constantly and disconnect a lot.

I was lied to about being able to bring EarPods back to exchange in store if something went wrong with them as long as they had them in stock. They started acting up 3 months later and I got the run around and needed to make an appointment to drop them off to send out for repairs even though I had them with me at that moment. I was told no appointment no repair. And now we wait!

One the same day I bought it, it had sound quality issues and figment was terrible. It would constantly fall out and felt unpleasant to keep in my ear. I would not recommend this model.

They keep disconnecting from my phone!! It’s annoying and Best Buy couldn’t do anything about it they just referred me to Apple even thou it was under a year I purchased these!! Not cool

Right one stopped working 4 weeks after replaced it then 2 minths later same