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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12097 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 12,097 reviews
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and returned them. They are not comfortable. The sound is very bad. They made my ears bleed. I would never buy them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would change it, it doesn't stay in your ear, it falls out all the time. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. Apple really dropped the ball on this set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 days old and they broke..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear already lost its power I started what I thought was a claim but I haven't heard anything via email.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews and thought it was a good idea. They don’t stay in ears let alone charged they die right away… I bought refurbished ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these AirPods as they have a tendency to fall out of your ear. I would not recommend buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear bud huge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these but just could not use them . Very large ear bud and very rigud material , would not stay put. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had them for a 8 months and the right one doesn't work anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month the left AirPod started messing up then the right one started as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell the advisor that I want some 3rd generation AirPods with magsafe case... he gives me AirPods without case with magsafe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t charge wirelessly and the battery goes down so fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loss air pod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service, I am not pleased ever day they promised to send out the replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product was never delivered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was never recieved and I was denied a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is the 5th pair I’ve bought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the first time the sound level deteriorated quickly. Hopefully next version way better than this for the price paid

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gen 3 AirPods fitment sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio and mic are fine but what’s the point when they fall out every 5minutes. Fitment sucks, renders them unusable gen 1 apple AirPods fit better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too big!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A zero if I could. Gen3 AirPod hurt my ears after only wearing for an hour. They are to big and not a fit for my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable and fall out of my ears way too often. My older ones dont do that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kinda disappointed in Apple AirPods, sometimes they won’t connect to my device which is unusual for this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    item came broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item came broken shipping was fast but the item was broken and i didn’t get a chance to contact and tell you guys i figured i waited too long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a new pair of headphones for Christmas and didn’t even last one month and had issues..

    No, I would not recommend this to a friend