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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 12,097 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have mines until this day nothing wrong nothing stop working. I give it a 10/10 still loving them I’m thinking about getting my daughter some she been asking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an average user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an average Apple user this is a good option, good user experience with apple ecosystems, sound quality is just ok in my single case, maybe you can get best price/performance if you don’t mind the apple ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing had for years and still like new definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones as a gift, I am also satisfied with the gift. The staff is friendly, they helped me choose a gift, everything is at the highest level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First…The staff was fantastic in Portsmouth. Used AirPods on recent trip, made travel more enjoyable. Battery life was great, charging quick and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones if you don’t like silicon tips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair however I’ve noticed they’ll randomly pause when using Spotify. Not super consistent, maybe it’s Internet or because I’m streaming instead of playing downloaded music but it happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected, lose ever 5 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Apple could only figure out how to keep these in my daughter's ears without losing them, I would give this 5 stars... but wishful thinking. Outside of losing them, works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a birthday gift and it turned out to be the best gift and the salesperson at the store was so helpful and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall just a great pair of AirPods unfortunately I lost mine but the delivery was amazing and I buy things from best buy occasionally and I really love Best Buy for devices I never knew I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement for the same pair. My daughter loves them, but the previous pair developed some poor sound quality in one of the pods after 2.5 years, otherwise would’ve rated a 5. Liked the trade-in option. Good customer service at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great!! Great product at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods 3rd gen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these air pods for 2 years now and they still work amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with Best Buy. Very professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Any time I want to zone out, I put one or both in and turn up the music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are always a great accessory to have. They went on sale right after my husband lost his other set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day. They come in handy a lot and it’s been really helpful staying hands free but still have a personal conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The changing holding time is great, compact to carry it on you packet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too big to stay securely in ear.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good, but it seems tough to keep them from falling out of ear as they’re so big. I’ve seen tips on twisting them in ear but that so far does not work for me, and they fall out easily anyway!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for what its worth. Id definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got these airpods for my son’s birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, the kid loves em. He has never complained about their functionality. Solid product overall. Wish they were much cheaper in price but since it is Apple they can ask the price they want.

    I would recommend this to a friend