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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 12,097 reviews
  • Rated 5 out of 5 stars

    iPod 3rd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as they should. The only issue might be the fit. The fit isn’t as snug as gen2.. and there isn’t noise cancellation, which isn’t a big deal to me. If you’re a runner or jogger probably won’t work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Regrettable Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the first gen as this one has an airy sound at times, yet the first gives i happen to inherit the first gen from my daughter after losing one of the bud. She is having the regret and somtimes ask to use the one bud...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service! I would recommend this product to anyone who does not quite like the AirPods pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying these. She needed a new pair as her old ones we old and one wasn’t working.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My AirPods right pod

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine. The right AirPod is very low and the 2 plan coming up I wonder if I can get an new pair of fix them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birth right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they come in pairs. My son has one stapled (he’s active in front yard sports) to his right ear and the left stays in its case. I don’t hear them so they don’t bother other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. They are my first pair I like when it notifies on my phone where they last were and I can text just by speaking I should have bought these a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods works never has an issue when shopping at Best Buy for anything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality at finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwasy trust all the products here in Best Buy, its alwasy worry free since the products at its best and finest. Thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Gen 3 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best model of AirPods that I’ve had. The microphone being closed is the best feature because hair and dirt can’t get stuck in the microphone which was a problem with previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses them all day long. Its her only choice for headphones and in four years weve only had to replace them due to theft not because they broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AirPods and Apple products. I used to have the 1st gen AirPod pros, and bought the 3rd gens by mistake. I feel like I got use to the fit of the pros, that the regular AirPods fit a little wired in my ear now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star rating, even though these didn’t fit my ears when I returned these headphones the customer service was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my granddaughter. It works well, wish apple has a find tool if you are missing one AirPod it will alert you. But it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPods and the service at this best buy is wonderful! Will be shopping again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. She uses them all the time and makes me wish I had some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good. I never expected Best Buy give such an excellent service for the customers. I don’t have words to describe. I only say Best Buy is really a best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valentine's Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my wife lost her original pair and brought a cheaper version and they were horrible. So I brought this pair for valentine's day and she was happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i recommend it !! The price are good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why no "Find Device" options like my AirPod Pros?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes them. Although there is no "find device" directional locator like my AirPod pros. Best feature in my opinion and has helped me find mine too many times to count. hand off doesn't always go smooth with Mac Book Pro.

    I would recommend this to a friend