4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 12096 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 12,096 reviews
  • Rated 1 out of 5 stars

    A Huge Step Back from 2nd Generation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a HUGE step down from the 2nd generation AirPods. The sound quality is worse because they only increased the loudness and quality of the bass and it makes the overall sound lower quality. It sounds hollow and deep, rather than the full sound of the previous generation. The earbuds themselves are an odd shape and hard to handle with a large bud but very short stem. They are much harder to handle putting in and out of the case. The controls were moved to the short stem, and are now impossible to press with only one finger, and over anything, like a hat or a hood. You need two fingers touching the stem directly, which often results in simply pulling the earbuds out when you're just trying to pause a song, or failing to trigger any action, because the area is so small, sensitive, and again requires two fingers (pointer and thumb). Conversely, because the controls are right where you need to handle the ear bud when removing them from your ear, you often trigger the button when handling the earbuds. The case is also a worse shape - being short and wide makes it very difficult to hold and open the case with one hand, especially compared to the ease of one-handed case opening of the 2nd generation. The earbuds also don't sit flush inside the case, making it even more awkward to handle. Their odd shape looks silly in the ear as well, sticking out further than before. It's 2023, and they still don't support standard Bluetooth protocols, like showing battery level when connected to non-Apple devices. I was really hoping these would simply be like the last generation but with the few shortcoming resolved, but I was wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, fit great, much better overall quality than the last generation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form, fit and function are top notch. The quality and feel do not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service. Everything I was looking for at a quick and easy price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods great air pods great AirPods great AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Air pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly fine sound just as good. Only issue I have with them is my ears hurt after having them in my ears longer then a period of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with apple products but these AirPods are high superior!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    airpod gen 3

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] love these airpods, amazing purchase, well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, very useful for any kind of activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods are great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. Very good and reliable! Would definitely get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very durable, with excellent sound quality, And always will make a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very friendly and helpful and directed me to the perfect EarPods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair have gotten for the kids and they love them and no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia was a gift but the kids loved them and we all know kids. If its bad they will let you know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Better than a Bluetooth headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound. Nicely interfaces with iPhone. Spacial audio is very limited use, movies and a specific Dolby standard Disappointing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok airpods

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, noise cancellation not as much, ok for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They are crystal clear and doesn’t fall out my ear like the long ones did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Large Buds for Ear Canal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large ear buds for ear canal. Don't fit well. No exchangeable tips for proper fit. Sounds great once you get them in your ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Noise reduction using apple Music.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my I-phone and easily stored in its charging case. I use them for my daily walk,leaving traffic noises behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the AirPods are working great it’s was a Christmas gift the kids loved it wear it everyday

    I would recommend this to a friend