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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12094 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 12,094 reviews
  • Rated 1 out of 5 stars

    Refurbished not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, not good, bought it November and it's December and it's malfunctioning, I think they are all refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls right out. Sorry not worth it for the price. Anchor makes a better product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them hardly a month and the right headphone has already blown

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed in these. I am not happy with the change in shape and size, they are too big, uncomfortable, and fall out when running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item, and you told me that is my or police problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t hear needs more loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big ears does not fit perfect sound quality is not loud enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side stopped working every afternoon,the left side continued to work,returned item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Facilities Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods don’t stay in ear canal and for that reason I give a one star .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had trouble connecting to my iPhone XR.Comes with a lighting charger cord but no plug. Left ear plug would not charge .I think the product was over all defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not ft in ears, fall out Constantly!! Ughh regret purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this product so many issues Please don’t buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still prefer the second generation this one easily drops out of my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too big. Every way I turned they were on the ground. I prefer the 1st generation. They don’t properly fit your ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Apple AirPods please don’t buy go buy something else but never Apple static sound noise unfit for ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked the fit of the airpod as it did not stay in my ear and would constantly fall off. The older versions are much more better than the newer ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear pod stopped working 2 weeks after purchase and Best Buy said they couldn’t do anything. I couldn’t return the ear pods, very upset with purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I no longer have them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already lost the right airpod. They never felt secure in my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and returned them. They are not comfortable. The sound is very bad. They made my ears bleed. I would never buy them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would change it, it doesn't stay in your ear, it falls out all the time. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. Apple really dropped the ball on this set.

    No, I would not recommend this to a friend