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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12096 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 12,096 reviews
  • Rated 1 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods stopped working the case blink white and don’t pop up on my iPhone anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just buy from apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me faulty ones then wouldn’t replace them sent me to apple neither would they

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.Their great convenient and great for everyday use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air poss will fall right out of your ear. I find myself playing catch all day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Requested AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I ordered, I specifically asked for the pros because I can’t wear the regular AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pods did not fit in ear good and sometimes it do not connect well. Sound quality is ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely work can’t hear anything plus thought they were MagSafe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in your ear also after an 30 my ears start hurting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy customer service sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ordered these a month ago and still haven’t received it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of my ear and obnoxious to use…sticking to the speaker on my phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded too quiet and we’re a little too bulky to stay in ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like these at all they don’t fit my ears at all they need to be smaller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big for my ears AirPods keeps falling out of my ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose>apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of these apple air pods. I would not recommend. They do not stay put in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in ear and feel cheap. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit in my ears well at all, would barely stay in just standing up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the middle of my walk one of the air pods died. Returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing air pod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package only came with one airpod, the left airpod was missing from the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality was bad along with the case being loose. wouldn't do anything about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    faulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the buds dod not work and i had to take them back and i dont live close to a Best Buy

    No, I would not recommend this to a friend