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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 12,097 reviews
  • Rated 2 out of 5 stars

    It’s alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh it’s alright for the price I thought it would be better for that money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side don’t work. Also dont charge the only one that works is the right side. Just bought less then a month ago

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great return policy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she got duplicates. Try to return and I was over the 14 days policy which I guess is my fault. Wouldn't even give me store credit. The seal on these was still in tack. My advice go to Target, Amazon Home depot or Lowes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Size issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit on my ear as previous version, other than that quality is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ear buds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Christmas gift for my son and he is very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson liked them as his gift from this past Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpod is of poor, and not functional design, and should have never been altered, and is quite unsatisfactory. The 3rd generation airpod design does not allow the airpod to stay in the ear, even at rest...it will just fall out of the ear. I exchanged for the 2nd generation airpod.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied. Everything is wonderful 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WayneL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. I got the item I ordered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re constantly falling out of my ear , can’t smile without them poppin out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Discontinue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity is terrible. These sit really weird in my ear. The sound is also low. The case opens way to easily. If the fall they fall out way too easily. Apple has never done wrong by me until now. I was gifted these airpods after having the first gens for years! But no thanks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods are not as efficient as they should be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not for everyone, they didn’t fit my ear perfectly. They would drop every minute. Couldn’t even watch a three minute video without them dropping

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd gen AirPods too big for ear holes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit my ears. The earbuds are too big and I can’t get them to stay in. I don’t like them and I can’t take them back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen merchandise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another item purchased fraudulently with my stolen credit card information. Maybe someone can call the person using them and wish them ill tidings for the New Year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken left one didn’t want to connect never ever buying with Best Buy again they didn’t want to exchange horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible 0/0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never delivered them to me. Worst purchase I made in my life. Never buying anything from here again. Save your money go somewhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! This generation is not as good as the previous. They fall out of your ears, tips not included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection never stays bluetooth… Glitches Connect poorly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I dont know why Apple came up with this design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these for my daughter for Christmas 2021, thinking they were closer shaped to the pros. The shape is odd and way too big for her ears. They disnt fit my ears well either. I had gotten them from Apple, with a cute design inscribed on the case, but i had to return them. Got her the 2nd gen and they fit great. I wouldn’t recommend the 3rrd gen to anyone because if the weird design and odd fit in the ears. Stick with the gen 2 or Pros. We have both of those and they work great

    No, I would not recommend this to a friend