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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the AirPods (3rd generation) with Lightning Charging Case for their improved sound quality, good battery life, comfortable fit, and ease of use. Many appreciate the seamless connectivity within the Apple ecosystem, quick charging speed, reasonable price, and minimal design. However, some customers have expressed concern about the volume being too low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,097 of 12,097 reviews
  • Rated 1 out of 5 stars

    Bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t charge. I have to get them fixed soon HAVENT been able to stop by because Best Buy is open 10am to 8pm and I work 11/8

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This crap sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of owning this crap my life AirPod literally died and after that it has not work since… boooooooo very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side is gradually lower then the other in sound and only used it a day or two before it started happening

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t like them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got second generation. There is nothing I like about these AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied due to ear pods didnt fit right wanted to return for exchange but wasnt able to due to 15 day return policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after a month of having them. They should have a longer return time instead of it being 14 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects randomly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear randomly disconnects in the middle of my music playing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if these are that loud or what but you could hear the music out loud and even when not full volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last for long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been less then a month since I’ve received them and the case won’t charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad headphones, Apple sucks android is way better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I pod pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get to connect with phone. Will not work. Has I phone 11.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item keeps freezing or just not working. For $200 unacceptable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work good battery dead after 20 minutes

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Wouldnt buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these earphones is not the best. Volume isnt loud at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too big for my ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd gen AirPods are way too big. I returned them and bought a new 2nd gen. Does Apple think everyone's ears grew overnight? The size of the old wired EarPods and the 1st and 2nd generation AirPods have been the same for years. I wore them every day with no problems. 15 minutes with the 3rd gen and my ears ached for an hour.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Right piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right air piece is not working………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly falling out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANNOT stay in my ears. I cant do anything without them falling out especially physical activities.

    No, I would not recommend this to a friend