Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8652 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 8,652 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and Outstanding Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up these AirPods at Best Buy and couldn’t be happier. The sound quality is crisp, the fit is comfortable, and the battery life has been great so far. Setup was super easy and they work flawlessly with my devices. On top of that, the customer service at Best Buy was excellent—friendly, helpful, and made the whole experience smooth and stress-free. Definitely recommend both the AirPods and buying them from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and was easy to connect product is great. Lightweight and comfortable for all-day wear. Good call quality with clear voice pickup. They're Compatible charging case fits easily in my pocket. They were affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    The perfect wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones and perfect replacement for my Airpods gen 2! Easy to connect, easy functionality, and sound quality is amazing! Long lasting better life! If there’s any cons it’s that the gen 4 doesn’t charge to 100% quite as fast as past generations, but that’s just nitpicking. Overall I give these an easy A and would definitely recommend to anyone looking to upgrade from past AirPod generations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound quality. Fits perfect in the ears. Noproblems with phone connectivity, quick and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    “Perfect Christmas Gift That’s Still a Favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AirPods Pro from Best Buy last Christmas as a gift for my son, and they turned out to be one of the best presents I’ve ever gotten him. He absolutely loved them and still uses them daily — whether it’s for music, calls, or just blocking out noise with the noise-cancellation feature. The fit is comfortable, the sound quality is excellent, and the battery life has held up really well over the year. The buying experience at Best Buy was smooth, and I felt the price was very reasonable for the quality. I appreciate that Best Buy often has competitive pricing and good deals, which makes it easier to shop for big-ticket gifts like this. Because of how much my son enjoys his, I’m planning to get my other child an upgraded pair this Christmas. These AirPods have definitely proven to be a reliable, high-quality product, and I wouldn’t hesitate to recommend them to anyone looking for a great set of wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great Sound with a Few Minor Drawbacks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods deliver clear, balanced sound and the bass is surprisingly strong for their size. The seamless connection with Apple devices makes them super convenient, and the compact case is easy to carry around. The touch controls are responsive and useful for quick adjustments. Battery life is good in my opinion. Also, the fit can feel a little loose at times depending on activity. Overall, they’re a reliable choice for everyday listening and work especially well in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    AirPods (4th Gen)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable to wear. The battery life is solid, and they connect instantly to my phone. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    The sound quality is clear, the wearing is comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of AirPods 4 is much better than I expected. The vocals are clear and the bass is clean and not muddy. They fit very comfortably and there is no pressure after wearing them for a long time. The calls and daily music listening are stable. The connection with iPhone is still as smooth as Apple has always been, opening the cover to connect, and there is almost no need to worry about settings. The overall experience is very mature and it is worthy of a five-star recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods! The sound quality is crisp and clear, and the bass is surprisingly strong for such small earbuds. They connect instantly to my iPhone, and switching between devices is super smooth. The battery life easily lasts through my workday, and the case charges them quickly on the go. They’re lightweight, comfortable, and perfect for everything from calls to workouts. Definitely worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 4 are praised for their improved sound quality with better bass, comfortable open-fit design (though fit varies), good battery life, IP54 water resistance for workouts, and solid call quality, with the ANC version offering significant noise cancellation for the price, making them great for everyday use, especially for those who dislike in-ear tips, though they still fall short of the Pro models for deep bass and isolation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Impressive Sound and Battery Life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 4 are a great upgrade with improved sound quality, better battery life, and seamless connectivity. The audio is crisp, with deep bass and clear mids, making them perfect for music, calls, and even gaming. The battery life has noticeably improved, lasting longer throughout the day. The new design is comfortable for extended wear, and the noise-canceling feature is effective. Connectivity with Apple devices is flawless, making switching between devices effortless. Overall, a fantastic choice for Apple users looking for premium wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great for cold weather running.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to use when I’m running and it’s cold enough to wear a stocking cap. Moisture from sweat doesn’t bother at all. They connect easily and the sound is really good. A charge lasts for multiple runs over an hour each. I’m very happy with these iPods!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Holiday Apple Air pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Apple AirPods during a sale and was pleasantly surprised. I was never a big fan of earlier AirPods, mainly because of the shorter design, but this version feels like a solid improvement. The sound quality is clear, the new features are useful, and they’re easy to use throughout the day. Fit-wise, they do occasionally feel like they might slip out, especially with a lot of movement, but this happens far less than with my previous pairs. Overall, they’re more comfortable and stay in place better than expected. After using them regularly, I can say they’re a noticeable upgrade and a product I enjoy using despite the minor fit issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Highest recommendation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Would recommend them over all the others. Comfortable fit. Stunning sound. Sleek look. Easily connects. Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an Apple user looking to upgrade your earbuds without jumping all the way to the AirPods Pro lineup, the AirPods 4 and Apple - AirPods 4 with Active Noise Cancellation from Best Buy are excellent choices. They bring meaningful upgrades in sound, comfort, and everyday ease of use — all at a more approachable price point than Apple’s top-tier earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from the AirPod 2s, which couldn’t hold a charge for more than 4hrs. These new ones seamlessly will switch between my devices. The 1st time I used them to watch Netflix at work, I thought they weren’t connected because the sound was so amazing! The battery has been great so far. I am really happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s AirPods 4, released in September 2024, mark a significant evolution in the company’s wireless earbud lineup. Available in two versions—a standard model priced at $129 and a noise-canceling variant at $179—these earbuds cater to a wide range of user preferences. Design and Comfort The AirPods 4 feature a refined shape that enhances comfort and fit. The compact charging case is notably smaller, making it highly portable and pocket-friendly. This design improvement ensures that users can carry their AirPods effortlessly, even in the tightest of pockets.  Sound Quality Equipped with improved drivers and electronics, the AirPods 4 deliver a richer audio experience compared to their predecessors. Users can expect a fuller bass response and clear mids and highs, providing a balanced sound profile suitable for various music genres.  Active Noise Cancellation (ANC) The $179 model introduces Active Noise Cancellation, a first for Apple’s open-fit earbuds. While the ANC may not match the efficiency of the AirPods Pro or competitors like Bose, it effectively reduces ambient noise, enhancing the listening experience without the need for in-ear tips.  Battery Life Both versions offer up to five hours of continuous playback, with the charging case extending total usage to approximately 30 hours. This endurance ensures that users can enjoy their audio content throughout the day without frequent recharging.  Integration and Features Powered by Apple’s H2 chip, the AirPods 4 provide seamless integration with the Apple ecosystem, allowing for quick device switching and access to features like Spatial Audio. The noise-canceling model’s case includes a speaker for Find My tracking and supports wireless charging, adding to its convenience.  Considerations Despite their strengths, the AirPods 4 have some limitations. The open-back design means they lack complete noise isolation, which might not suit users seeking immersive sound in noisy environments. Additionally, while they function with Android devices, certain features are optimized for Apple users, potentially limiting functionality for non-Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Crystal Sound Meets Comfort — Apple AirPods 4 Pro

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s AirPods Pro (4th Generation) feel like a solid leap forward in the wireless earbud world. At $400, they sit on the pricier side, but the performance backs it up. The sound is incredibly clear, with deep bass that doesn’t overpower vocals, and the upgraded Adaptive Audio balances noise cancellation and transparency seamlessly. The new fit feels lighter and more secure, making them comfortable even during long listening sessions. Battery life is impressive too — around 6–7 hours on a single charge, with the case adding plenty of extra juice. The improved Find My features and USB-C charging port add convenience. While $400 is a serious investment, if you want top-tier sound, reliable ANC, and Apple’s seamless ecosystem integration, the AirPods Pro 4 are worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    AirPods 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE it. I can listen to music nonstop. They are super comfortable, it feels secure while I'm moving. I love the noise cancellation, I can still hear a little bit but I'm satfisaied. The battery and controls are my favorite no need to charge every time since they do last around 30 hrs with case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple air buds 4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality great battery life and very lightweight and comfortable

    I would recommend this to a friend
Sponsored