Customer Ratings & Reviews

You have to press in on the sides to change, pause, answer, and end calls. This made it so my AirPods kept falling out. They are bigger than the older gen’s and wouldn’t fit my ear well so I returned it. I got the gen 2 and I’m loving it!

These work fine. But be aware that they aren’t compatible with wireless chargers and you’ll need a separately sold USB-C to charge them.

No good dont buy it I don’t recommend this item is no goid

it’s mid pretty pretty mid but still like really mid

Got these for my wife so that she could upgrade from her series 2 airpods and get a USB-C charging case. She hates them. They have drastically changed the shape and fit since the series 2 so before where they stayed in her ears perfectly, these push their way out. The new shape also makes the sound muffled to her, she says that it doesn't feel like the speakers are pointed down her ears anymore. The change in function on how to play/pause/skip is also much worse. They took away the option to do those things with a tap, and now you need to squeeze the tips. This makes it hard for her to pause when her hands are dirty or wet where before she could tap them with her wrist.

It’s not as loud as the AirPods made before these and it fits awkwardly in the ear

I am very disappointed. These earbuds keep slipping out of my ear, and there is no way to adjust them. So, I do not wear them.

Overall sound quality is good but the AirPods won't stay connected if you leave the room.

Bought them refurbished and after a montj of purchasing they stopped connecting to my phone calls so i just use them to listen to music

Not extreme quiet decent, i feel noise cancellation feature is not that good

Volume on them sucks don’t buy them not worth the money.

The lid of AirPods is a little loose i don’t know if it’s an apple issue . And the touch sensors on AirPods are really unresponsive

I was told that 4's were noise cancellations and they are not. Purchased on sale. wish I had language translator for traveling.

Product constantly falling out of ear and audio was "so-so"...traded them in for beats. Great choice btw!

They are too big for my ears so if your ears are small don’t purchase i thought these were the other ear pods but it still works

Kinda trash, doesn’t fit right in my ears. Audio is alright. Previous air pods are way better

I ordered this item on August 16, 2025. On October 1st, still haven’t received the item. Talked to Best Buy customer service and they were of no help. The person who helped me over the phone had a strong accent when speaking English and was in an extremely loud environment, I couldn’t hear a thing. You’d think they’d hire customer service representatives that were more proficient in English when speaking to English speaking customers. Thank you Best Buy for your terrible customer service and for trying to rip me off. Pathetic excuse of a company.

They constantly falls out of my ears, so the fit isn’t comfortable or stable.

Not the best airpods, if you’re on a budget you might prefer these.

Airpods 2 is still the best. Even after setting up the commands don’t work as they should.