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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9445 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 9,445 reviews
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to press in on the sides to change, pause, answer, and end calls. This made it so my AirPods kept falling out. They are bigger than the older gen’s and wouldn’t fit my ear well so I returned it. I got the gen 2 and I’m loving it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Acceptable. But Worth the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine. But be aware that they aren’t compatible with wireless chargers and you’ll need a separately sold USB-C to charge them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good dont buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good dont buy it I don’t recommend this item is no goid

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mid but really mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s mid pretty pretty mid but still like really mid

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointing changes since the Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife so that she could upgrade from her series 2 airpods and get a USB-C charging case. She hates them. They have drastically changed the shape and fit since the series 2 so before where they stayed in her ears perfectly, these push their way out. The new shape also makes the sound muffled to her, she says that it doesn't feel like the speakers are pointed down her ears anymore. The change in function on how to play/pause/skip is also much worse. They took away the option to do those things with a tap, and now you need to squeeze the tips. This makes it hard for her to pause when her hands are dirty or wet where before she could tap them with her wrist.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as loud as the AirPods made before these and it fits awkwardly in the ear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    keep slipping out of my ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. These earbuds keep slipping out of my ear, and there is no way to adjust them. So, I do not wear them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesn't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good but the AirPods won't stay connected if you leave the room.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them refurbished and after a montj of purchasing they stopped connecting to my phone calls so i just use them to listen to music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not extreme quiet decent, i feel noise cancellation feature is not that good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume on them sucks don’t buy them not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid of AirPods is a little loose i don’t know if it’s an apple issue . And the touch sensors on AirPods are really unresponsive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod's 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that 4's were noise cancellations and they are not. Purchased on sale. wish I had language translator for traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for everyone *SHRUG*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product constantly falling out of ear and audio was "so-so"...traded them in for beats. Great choice btw!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are too big for my ears so if your ears are small don’t purchase i thought these were the other ear pods but it still works

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trash can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda trash, doesn’t fit right in my ears. Audio is alright. Previous air pods are way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item on August 16, 2025. On October 1st, still haven’t received the item. Talked to Best Buy customer service and they were of no help. The person who helped me over the phone had a strong accent when speaking English and was in an extremely loud environment, I couldn’t hear a thing. You’d think they’d hire customer service representatives that were more proficient in English when speaking to English speaking customers. Thank you Best Buy for your terrible customer service and for trying to rip me off. Pathetic excuse of a company.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly falls out of my ears, so the fit isn’t comfortable or stable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best airpods, if you’re on a budget you might prefer these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods 2 is still the best. Even after setting up the commands don’t work as they should.

    No, I would not recommend this to a friend