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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9445 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 9,445 reviews
  • Rated 3 out of 5 stars

    Better AirPods gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod is too big for my hear, I rather the AirPods gen. 2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of these I ended up exchanging them for the NC version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Don’t buy

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing however they kept falling out of my ears and would not stay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air PODS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pies don’t really stay in your ear. There’s no difference between the AirPods Pro and the AirPods for I’ll stick with my four.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just not for me…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my original iPods forever. Got these as my old ones wore out. The fit is… not for me. While they aren’t noise cancelling it was like they wanted to fall out. And I could hear everything. Ended up returning hoping someone would like better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is hopefully going to get used to these AirPods better for him than the Pro models with his iPad or iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods dont track with iphone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods dont track with iphone 16. Have tried everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using this product first time. so i like this airpods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound very ckear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought airpod came with charger so now I need to buy one .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lot of issues but it’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think an over ear option is good for anyone who doesn’t like one or the other side going out along with the connectivity Issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EarPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this product for many years. This particular generation is a little big for fit. All other features are exactly what we expected. Always recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible fitment and frequent sound distortion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed with these AirPods. Main gripes are that they do not fit securely and constantly fall out… this isn’t what you want for wireless ear buds. Second is there is this strange sound that happens frequently, like a scratching noise while listening to music or without anything playing… the AirPod pros are 10x better and worth paying a little extra.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had issues with my headphones ever since I got them. I tried to return them but couldn’t because it turns out that the return policy is 2 weeks and not a month. So now I’m stuck with these horrible headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I have to strain to hear someone speak on a phonecall. I’ve tried editing the settings and its still not good! I recently upgraded from the 2nd generation that treated me so good for 5 years! I only upgraded because as of recent, it would die after a minute on a phone call, even when fully charged. Was excited to upgrade to the Airpods 4…only for the 4 to sound WORSE, with poorer quality than my 2nd generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got My airpods — But Not an sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an Airpods4 online — simple, right? Just pick it up at the store. But apparently, someone “already picked it up” for me. Funny thing is, that someone wasn’t me. After waiting around 30 minutes while they “checked the cameras,” another employee finally realized my headset was given to the wrong person. Mistakes happen, sure — but what really surprised me was that the manager who handled it never even bothered to say sorry. Guess basic customer service isn’t part of the training anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of sound is not to good as well as the battery doesn’t hold a full charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adjustment is missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like them at all because when one is walking they start to come out they don't have a good fit

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Just kept falling out of my ears

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great earbuds but small and fall out of my ears. I need the little squishy things. I loved them though. But yea I had to return them. I have nothing bad to say.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One here’s better than the other very static I planning to replace then

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Wont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had theses airpods for about 2 months i took good care of them out of nowhere they dont want to turn on, it wont charge or anything they just dont want to work anymore. Just save your money or go buy the airpod pros. Its way more better then these the pros you can turn up and turn down the volume, the pros have way better audio in my opinion, sounds crisp. DO NOT GET THE 4th GEN!!! Get the pros

    No, I would not recommend this to a friend