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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9446 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 9,446 reviews
  • Rated 1 out of 5 stars

    Not better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this will be better than the first and second generation, but this 4th generation are big for my ears and it falls out easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great quality but very uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the design of the headphones itself is really uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these two months ago and the volume has to be all the way up for me to be able to even hear slightly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sorta like them but not really because they don’t hold a charge throughout the day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was not so good, also kept coming loose in ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Son v..gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son valentine gift,he love it so much..he was surprised

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that airpod wasn’t Good at all when i bought it was say excellent but it wasn’t

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't stay in my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fall out of my ears often. Not like the other pair I had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so disappointed with these honestly had so much hype for them but so uncomfortable to wear not only that but sound quality was terrible. I’m so thankful Best Buy had a great return option so that I could exchange them for a better pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied with product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly keep falling out my ears. I guess this is Apple way of trying to get you to buy the pro!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good however they aren’t the best for working out!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right AirPod started making a crackling sound. I took them in under warranty, but they repaired the left one instead. The right AirPod is still not working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only one works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one AirPod works at a time. I have tried everything but nothing works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible new design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not liking the new design. And upset that it was changed. They are way too big for my ear and there are no accessories to buy from Apple for them. Had to go to Amazon. And now I have to carry the extra ear pieces with me everywhere. And I’ve since lost one. Apple could have kept the original design and just added the new design. And I’m not the only one who these do not fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt come with USBC charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpod quality overall is okay. The experience is tainted once I realized these airpods require a special USBC type charger that is not common or usual for apple previous apple products. This shouldve atleast been mentioned broadly on the product page.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible connection unless right by your phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO VERY DISAPPOINTED! I had that Apple AirPods third generation and they worked far far better than the new 4th generation! Wish I would’ve just kept my third generation ones!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product and worse rude store customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard ear no soft rubber for comfort, not good product for price out dated!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item for a Christmas gift. I did not receive the item. Best Buy will not give me a refund. I had to buy the item from another store for a Christmas present.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from AirPods 3 to 4 thinking it was going to be better because the old ones were dying faster than usual. Unfortunately, the new ones are trash. It’s not loud and you can only hear clear when your in a quiet room.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery will not last. Very disappointed and was not able to return the item. Not sure if I’m going deaf, but can’t hear unless the volume is high.

    No, I would not recommend this to a friend