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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9447 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 9,447 reviews
  • Rated 1 out of 5 stars

    Absolutely Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely ZERO noice cancellation. They fall out of the ear easily. Best Buy says you get Apple fitness etc for free when you buy them and it’s impossible to redeem. I am looking to return this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple airpods. Unfortunately, I have hearing issues so the hearing aid application on them is very useful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work fine. My issue is when we took them out of the box, they had already been connected to someone else's phone. I did not purchase or pay for a refurbished item, so was somewhat disappointed in that. Would have expected more from you all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible battery life, ordered excellent got good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Their return window is so small. purchased listed in Excellent condition and received Good showing obvious signs of wear. They barely hold a charge for more than one hour of talk time. The listing's condition was misrepresented, and the performance is severely degraded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new airpods mic doesn't work for first few seconds and up to two minutes at the start of every zoom call. Other airpods work fine it's only these, seem to be defective. Now I have to either throw them out, or arrange for a complicated in store review process to get them replaced. Really wish I hadn't bought these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, teenager really wanted them for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume. They don’t get loud. Hard to hear. Would not buy again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality. My daughter said that she could barely hear out of them and they keep falling out of her ear. I would never buy them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of static has started and now i cant hear anything out if them ive only had tnem for two weeks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Miss my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one so now they one that I have isn’t working the best but still good purchases just need to replace them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay in my ears and I Constantly have to adjust the settings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay charged or connected……………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charging cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get them to work without a charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound I’m totally disappointed i’m actually surprised the Apple make discount products with that type of quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty box with no head phones, poorly packaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item online. I received an empty box. The box was not sealed properly and I assume someone grabbed my item before it reached my porch. It’s been 3 weeks and I have not gotten a refund. I won’t be shopping online at this site again, I’d highly advise to pick up your purchases directly from the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes in and out and sometimes sounds robotic when I am on the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try out with someone else before buying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these new airpods. Airpods 1 and Airpods 2 are much better than this one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weird Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality seemed very off, and sounded very washed out compared to my AirPods 3 and other speakers in general.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods case stopped working & now the airpods won’t charge, I got them Dec. 24th and it stopped working mid January.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware don't buy from BWWI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is no good have a product for about 30 days and no longer working and they can say is it's a 15 day return policy that's very sad what the corporate world is doing get your money and your stuck with the junk.

    No, I would not recommend this to a friend