Customer Ratings & Reviews

The quality on these AirPods are not great. You can hear everyone talk. The original EarPods are a lot better the second and third version and the pros but this it looks very cheap made. That’s why I think it cost 129.

Stopped working after a few months of wearing won’t charge

Firstly, I was not helped by anyone at the Best Buy I went to. It took at least 15-minutes to grt anyone's attention to help me. So that was frustrating on its own. No need to buy these headphones. They stop working after about 2-weeks of use. The sound quality is lacking compared to cheaper headphones. They hardly stay in my ears. The battery life is extremely short, and they're impossible to charge. Either save your money and get a cheaper pair, or splurge on actual quality headphones.

My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

The headphones I bought are defective. I’m not able to switch anything while using the headphones such as even using Siri or tapping to end a call or tapping to change music or

Not happy. They won’t stay in my ears! Worse Apple product ever

Too small they pop out my ears. Bring back the longer skinnier ear pods 1 -st Generation

It was not the new one. I got a use product and damaged

Sounds distorted. The original AirPods were way better sounding and functionally. These are pretty trash. I’d probably use these for a younger child, but not at that price point

They don’t work as well don’t recommend I am dissatisfied.

I’m so sad over this purchase. Bought open box, product said excellent condition. Right AirPod never worked and left was so so. Upon looking closely AirPods looked dented as if they had been used used. However I was leaving out of the country the next day and didn’t meet the 15 day return policy so I’m stuck with this bad purchase.

doesnt fit me properly though the product is good . The extension to fit ears peoperly with the other available products in the market should be adopted by apple.

It is so weird because they seem new but they sometimes sound like they are exploding in my ears. like they make weird exploding sounds and then other times they work okay. I am waiting to get a deal directly from apple. Overall, i have been unlcuky with these!

I turned the AirPods in because they keep going on and I got some more and they still having the same issue. And know I’m stick with broken AirPods.

They don’t stay connect I have to constantly re pair them

I returned, For my Granddaughter and they didn't work.

I was told by the sales rep that these would charge wirelessly with a MagSafe charger. I tried multiple MagSafe chargers and they didn’t work. I bought a special case to “improve” the wireless charging and it didn’t help either. Today, I discovered that these do not charge wirelessly, which was the only reason why I wanted to upgrade. I feel misled and super disappointed that I can’t exchange or return them because there is only a 2 week warranty.

The ear buds are too fat. It doesn't stay in my ear. Too easy to lose. I wouldn't recommend purchasing again.

We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

The fit inside your ear is very uncomfortable and they are not always clear.