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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9447 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 9,447 reviews
  • Rated 2 out of 5 stars

    Earpods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on these AirPods are not great. You can hear everyone talk. The original EarPods are a lot better the second and third version and the pros but this it looks very cheap made. That’s why I think it cost 129.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months of wearing won’t charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy these!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I was not helped by anyone at the Best Buy I went to. It took at least 15-minutes to grt anyone's attention to help me. So that was frustrating on its own. No need to buy these headphones. They stop working after about 2-weeks of use. The sound quality is lacking compared to cheaper headphones. They hardly stay in my ears. The battery life is extremely short, and they're impossible to charge. Either save your money and get a cheaper pair, or splurge on actual quality headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I bought are defective. I’m not able to switch anything while using the headphones such as even using Siri or tapping to end a call or tapping to change music or

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ears not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. They won’t stay in my ears! Worse Apple product ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bring Back the Original AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small they pop out my ears. Bring back the longer skinnier ear pods 1 -st Generation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got a use one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the new one. I got a use product and damaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds distorted. The original AirPods were way better sounding and functionally. These are pretty trash. I’d probably use these for a younger child, but not at that price point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible bad extremely horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work as well don’t recommend I am dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty open box product, disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so sad over this purchase. Bought open box, product said excellent condition. Right AirPod never worked and left was so so. Upon looking closely AirPods looked dented as if they had been used used. However I was leaving out of the country the next day and didn’t meet the 15 day return policy so I’m stuck with this bad purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt fit and painfuk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt fit me properly though the product is good . The extension to fit ears peoperly with the other available products in the market should be adopted by apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    okay sound but problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so weird because they seem new but they sometimes sound like they are exploding in my ears. like they make weird exploding sounds and then other times they work okay. I am waiting to get a deal directly from apple. Overall, i have been unlcuky with these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned the AirPods in because they keep going on and I got some more and they still having the same issue. And know I’m stick with broken AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay connect I have to constantly re pair them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned, For my Granddaughter and they didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales rep that these would charge wirelessly with a MagSafe charger. I tried multiple MagSafe chargers and they didn’t work. I bought a special case to “improve” the wireless charging and it didn’t help either. Today, I discovered that these do not charge wirelessly, which was the only reason why I wanted to upgrade. I feel misled and super disappointed that I can’t exchange or return them because there is only a 2 week warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are too fat. It doesn't stay in my ear. Too easy to lose. I wouldn't recommend purchasing again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit inside your ear is very uncomfortable and they are not always clear.

    No, I would not recommend this to a friend