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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9447 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 9,447 reviews
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes has a static noise out of nowhere ….. a little too big for my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non-functioning pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t remain connected to my phone. I’m taking them back shortly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his birthday and one of the AirPods is already not charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality for being “4th” gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality headphones first impression out the box was the cheap feeling of the case considering I “upgraded” from 2nd gen is just disappointing. Apple just tries to cut as many corners as possible now.(and why did they think it was a good idea to squeeze the earbuds instead of how it used to be touch)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does not like these! They don’t stay in his ears very well or stay in the case. If the case is dropped they fly all over the floor!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit good in my ears and fall down very often

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work I didn’t even have them that long didn’t come with no charger at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods, I like a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EarPods were large for the inner ear and they didn’t stay in. I’m not happy with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some older AirPods and wanted to buy new ones, but these were really bad. After charging them, I started listening to music and the battery dropped from 100% to 89%, and then it went down by 1-2% for each song I listened to. The next day, I went back and returned them. I'm not sure if they were defective, but I ended up sticking with my old ones instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts earss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are not so great they hurt the person ears since it has nothing soft like cushion . So not has great has i though for a Christmas gift

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud stopped working after less than a month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long and it’s very annoying because it drops very easily to the point I need to charge the case and can’t use the AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods were delivered to wrong house and Best Buy refuses to make it right. Horrible customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had all apple air pods and I don't care for these, they fall out my ears constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these for my wife and I after really liking our AirPods 2, however the AirPods 4 are the worst headphones I’ve ever used. They fall out of my ears and my wife’s ears all day every day. Worst design I have ever seen, wish I could return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that they don’t have the ear tips bc it falls out of your ear easily. And there really is no cool functions to this. Don’t recommend. Get the pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my product and this isn’t fair I spent my money and couldn’t get a refund nor a option to pick up item in store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought before after few months of use they are not working any more if I charge they died so quick no power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't stay in your ear will be returning as soon as possible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as good as the older gen.. hurt my ears bad.. and sound was bad as well..

    No, I would not recommend this to a friend