Customer Ratings & Reviews

Didn't work as good as the older gen.. hurt my ears bad.. and sound was bad as well..

Product is might be good/bad dont know. Wrost experiance shipping with best buy. This product is not shipping on time. Think before you buy...

Too big for my ears, sound quality poor, feels cheaply made. Returned them

Not Gud battery problem I am disappointed wasting my money

No one of the tips helped the earpods fit in my ear. My old ones that no longer work fit beautifiulky,

This item needs a little work, it’s a lot of background noise they go in and out when talking on them, sometimes it sounds like you’re talking to someone in a tunnel. There just a poor quality if I could return them I would

These are different from the previous generation AirPods in term of ear fit. I had no trouble with and liked the previous gen. This Airpods 4 doesn't fit right and it keeps on falling out. Very disappointed.

It’s unusually smaller, including the case. It came without a power cord. So far, I didn’t use it. I hate it. It’s my 3rd time using AirPods. The previous ones were normal size, it was great to use.

This product is sold by third party; you don't get price match if the price goes down within 3o days of your purchase. Very Disappointing not sold by bestbuy

Reduced price immefiatly 10$ aftrr we purchage.. no price maching option

Nobody can hear me when I talk on the phone with the AirPods in. They sound muffled.

It’s has loud noise this is the worst pair I would like to see improve before I buy another pair

Started having connectively and sound issues just a couple weeks after purchase. Initially it was individuals I was calling would randomly not be able to hear me in the middle of a call, but I could hear them. Recently, the left AirPod will start making an odd squeaking noise and then cut out in the middle of a call.

I had selected the used Air Pods 4 with good quality but unfortunately, their voice is low. I am already using Airpods 2 and their voice is far better. I believe this product had this defect. Thanks to Buy Best return policy, it was quite easy for me to return.

I didn't like them because you can't hear well and there's a lot of noise

I can hear fine when playing music but when talking on the phone i have to have both earbuds in my ear to hear the person talking. I took it back to best buy for assistance and was told i only had 15 days to bring it back and i didnt pirchase some type to plan. Which is ridiculous. This is my last time buying airpods. Maybe i need to give beats a try

It kept falling out of my ears. It kept falling out, so I had no choice but to return it.

I gave them for a Christmas present. I found out yesterday when the person tried them that they were terrible. I called to return the gift and was told I could not. It hasn’t been 30 days from when the gift was given. I’m not pleased with this type of customer service and will never use Best Buy again for any purchases. I was a great customer and will find somewhere else to shop.

nowhere near as good as the 2nd generation airpods. they fall out alot. doesnt seem to have same skip/pause feature as pevious models

They fell right out of my ears , didn’t like them ! I return them !!!!