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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9448 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 9,448 reviews
  • Rated 1 out of 5 stars

    Speaker Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker not working. I can hear the voice but I when I talk the other person on the line is not able to hear my voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t come with the charger cable, I get the box with only the earpods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned would not stay in my ear. Too short I liked longer stems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable in my ears. Can only wear them for a little bit before they start to get uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY….these ste horribly made !!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this review as a highly dissatisfied Apple shareholder. This line of airpods should not be sold!!! They do not fit your ears, consistently fall out, the charging case constantly opens on its own. I lost both pair within one week. I have had my first gens for 3 years, and still have BOTH. This product is HORRIBLE, take it off the shelf!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike them. The ear size is much larger than the AirPods 2. They don’t fit properly fit, hurt my ears. I even bought nonslip covers, but still terrible. Do not recommend unless you try them on and make sure they fit you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend these AirPods. I loved the AirPods that were first released. They lasted me years! These new generation AirPods don’t have a button on the back to connect to other devices. They will only pair with one iPhone. I cannot pair them with any other devices. They don’t show up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t last more than a year before giving out. Was disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after purchase, it stopped working. consider it poorly made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst timing on buying. The next week they went on sale for $50 off. Fuq Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the AirPods aren't working normally and I can't hear clearly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, her voice is great, but after two days, her voice became low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are to large to fit and to small when trying to get out of case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charge doesn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge my air pods sometimes multiple times a day. They don’t hold a charge very long at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want my old air pods back!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the worst air pods so far. I wish they still made the original ones and I’m so upset I lost mine or I would still be using them!! These do not stay in your ears and they continuously connect to my watch whenever I wear it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies fast and people can’t hear me most of the time

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    My third pair. They keep breaking. Never again.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair I’ve purchased in the last few years. These broke too. One of the buds stops connecting and I get no sound. I’m done with Apple audio products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4 gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit well. You put them as you put them. They always let go and bounce on the floor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Messed up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work the volume low and they really don’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods my volume is all the way up on my phone and I can’t hear the person who I’m talking too and the music is low aswell and I can’t hear them and they hear me like a robot and my AirPods makes a beeping sound a lot and I got them new

    No, I would not recommend this to a friend