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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10413473
$117.25
Save $12.74
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9448 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 9,448 reviews
  • Rated 1 out of 5 stars

    Not good for my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ear. I’m returning them for the AirPod Pro 3

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy anything from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience with Best Buy I bought two time apple AirPods but all time they give me a bad quality apple AirPods I never expected I will never buy anything from Best Biy again and going to tell other friends this experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so bad, they took a month to ship it to me, and their customer service so bad, also when i got this item, i was disappointed like when i listen to something, the peoples next to me can heard the same

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working within two weeks. I couldn’t hear nothing out of them. I’ve got to take it to the Apple Store to see what’s wrong with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad batch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped being loud after like one month and then the left one completely went out I never damaged them or anything maybe just a bad batch i don’t know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop working after 4 weeks. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it, I like pro, when AirPods Pro were on sale’ I got them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loose o ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad on ears they are loose fall from ears easy not buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It isn't good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only times I had an issue with my AirPods. They won't pick up audio, people can't hear me, and sometimes I hear a ringing noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses AirPods is a terrible fit. They do not stay in your ears. You are risking losing this product. The staff at the store were very nice and understanding to my concerns.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air Pod 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality isn't what i expected. also not having noise cancelation is a real bummer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never came

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered these a week before halloween and they automatically said the shipment was delayed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy with product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made cheaper and bud is smaller and can barely grab them out of case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rIght ear would not connect. I had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty sure they are FAKES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t real AirPods, I suggest if your going to pay for these might as well get real ones from apple. Save yourself the trouble.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound goes off and on sometimes the other pair doesn’t work .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope these are brand new and not refurbished best buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods sound is very low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods low and not charging couldn’t find any option to be replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally did not like them as they did not stay in place. If I moved my head they would fall off and so I had to make the decision to return them and upgrade to the AirPods Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are an apple product. They used the old apple made charging cable for 6 or 7 years after every other company switched to type-C. I bought these for my girlfriend who has a iPhone from a couple of years ago & now she needs 2 different charges because Apple cared about the bottom line more than giving their customers a good experience

    No, I would not recommend this to a friend