Customer Ratings & Reviews

Great deal, teenager really wanted them for Christmas.

Low volume. They don’t get loud. Hard to hear. Would not buy again!

Horrible quality. My daughter said that she could barely hear out of them and they keep falling out of her ear. I would never buy them again.

The sound of static has started and now i cant hear anything out if them ive only had tnem for two weeks

I lost one so now they one that I have isn’t working the best but still good purchases just need to replace them.

They won’t stay in my ears and I Constantly have to adjust the settings.

Won’t stay charged or connected……………………………………………..

I can’t get them to work without a charging cable.

Terrible sound I’m totally disappointed i’m actually surprised the Apple make discount products with that type of quality.

I bought this item online. I received an empty box. The box was not sealed properly and I assume someone grabbed my item before it reached my porch. It’s been 3 weeks and I have not gotten a refund. I won’t be shopping online at this site again, I’d highly advise to pick up your purchases directly from the store

Goes in and out and sometimes sounds robotic when I am on the phone.

I hate these new airpods. Airpods 1 and Airpods 2 are much better than this one

The sound quality seemed very off, and sounded very washed out compared to my AirPods 3 and other speakers in general.

The airpods case stopped working & now the airpods won’t charge, I got them Dec. 24th and it stopped working mid January.

The seller is no good have a product for about 30 days and no longer working and they can say is it's a 15 day return policy that's very sad what the corporate world is doing get your money and your stuck with the junk.

The quality on these AirPods are not great. You can hear everyone talk. The original EarPods are a lot better the second and third version and the pros but this it looks very cheap made. That’s why I think it cost 129.

Stopped working after a few months of wearing won’t charge

Firstly, I was not helped by anyone at the Best Buy I went to. It took at least 15-minutes to grt anyone's attention to help me. So that was frustrating on its own. No need to buy these headphones. They stop working after about 2-weeks of use. The sound quality is lacking compared to cheaper headphones. They hardly stay in my ears. The battery life is extremely short, and they're impossible to charge. Either save your money and get a cheaper pair, or splurge on actual quality headphones.

My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

The headphones I bought are defective. I’m not able to switch anything while using the headphones such as even using Siri or tapping to end a call or tapping to change music or