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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10534099
$119.00
Save $10.99
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9441 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 9,441 reviews
  • Rated 3 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, teenager really wanted them for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume. They don’t get loud. Hard to hear. Would not buy again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality. My daughter said that she could barely hear out of them and they keep falling out of her ear. I would never buy them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of static has started and now i cant hear anything out if them ive only had tnem for two weeks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Miss my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one so now they one that I have isn’t working the best but still good purchases just need to replace them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay in my ears and I Constantly have to adjust the settings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay charged or connected……………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charging cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get them to work without a charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound I’m totally disappointed i’m actually surprised the Apple make discount products with that type of quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty box with no head phones, poorly packaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item online. I received an empty box. The box was not sealed properly and I assume someone grabbed my item before it reached my porch. It’s been 3 weeks and I have not gotten a refund. I won’t be shopping online at this site again, I’d highly advise to pick up your purchases directly from the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes in and out and sometimes sounds robotic when I am on the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try out with someone else before buying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these new airpods. Airpods 1 and Airpods 2 are much better than this one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weird Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality seemed very off, and sounded very washed out compared to my AirPods 3 and other speakers in general.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods case stopped working & now the airpods won’t charge, I got them Dec. 24th and it stopped working mid January.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware don't buy from BWWI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is no good have a product for about 30 days and no longer working and they can say is it's a 15 day return policy that's very sad what the corporate world is doing get your money and your stuck with the junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earpods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on these AirPods are not great. You can hear everyone talk. The original EarPods are a lot better the second and third version and the pros but this it looks very cheap made. That’s why I think it cost 129.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months of wearing won’t charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy these!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I was not helped by anyone at the Best Buy I went to. It took at least 15-minutes to grt anyone's attention to help me. So that was frustrating on its own. No need to buy these headphones. They stop working after about 2-weeks of use. The sound quality is lacking compared to cheaper headphones. They hardly stay in my ears. The battery life is extremely short, and they're impossible to charge. Either save your money and get a cheaper pair, or splurge on actual quality headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I bought are defective. I’m not able to switch anything while using the headphones such as even using Siri or tapping to end a call or tapping to change music or

    No, I would not recommend this to a friend