Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8833 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 8,833 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    FANTASTIC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic. I'm very happy with them. Their size and design are perfect for me. The battery life is convenient and the sound quality is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent sound and everyday earbuds

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are comfortable, easy to pair, and deliver clear sound with solid battery life. Great for music, calls, and daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Exceptional quality — I love them! The sound is clear, the fit is comfortable, and they connect instantly. Battery life is great and they’re perfect for calls, music, and workouts.”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 4 are an excellent upgrade, offering great sound quality with clear mids, crisp highs, and strong bass, along with effective noise cancellation and a natural-sounding transparency mode that make them perfect for daily use, whether you’re traveling, studying, or relaxing; they are lightweight and comfortable for long sessions, have solid battery life with convenient fast charging, and their seamless integration with Apple devices allows smooth and reliable switching between iPhone, iPad, and Mac, making them a highly recommended choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Airpods Gen 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new AirPods 4! The sound is super clear with great bass, and the noise cancellation works really well. They fit comfortably and stay in place, even when I’m on the go. Battery life is great, and they charge fast. I also like the new touch controls—they’re easy to use. Pairing with my iPhone and other Apple devices is super quick and smooth. Everything just works perfectly. These are the best AirPods yet, and I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Products - Apple Rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time Apple fan, I really enjoy the AirPods 4. They connect instantly, sound great, and work perfectly with all my Apple devices. The audio is clear and balanced, and they’re super convenient for everyday use like music, videos, and calls. I also like the new, lightweight design, though I did notice that if they aren’t tucked in well, they can slip out of my ears more easily than previous models. Once adjusted properly, they’re comfortable and secure. Overall, the AirPods 4 feel polished and reliable—exactly what I expect from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpods 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods 4 as gifts for my kids and a friend, and I’m very happy with the purchase. They are very practical, easy to use, and connect quickly. The sound quality is great, and they are comfortable for everyday use, whether for music, calls, or videos. The customer service was excellent—friendly, helpful, and responsive throughout the process. I would definitely recommend these AirPods and would buy from Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Crystal clear sound & effortless convenience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods 4 blew me away with how good they sound. The audio is crisp, the bass is clean, and the connection is instant with all my Apple devices. Battery life easily gets me through the day, and the case charges super fast. They’re perfect for both calls and music, and they stay in my ears even while walking or working out. Zero complaints so far – just pure convenience in a sleek little package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Excellent AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have a nice sound and they fit my ears perfect. They are convenient. They keep a charge for a while and connected to my iPhone with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, comfortable in ears, connects very easily and great battery life. No problems at all!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Clear Sound, Long Battery Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these AirPods for a while and I’m very impressed. The sound quality is clear with strong bass, and they connect instantly to my phone. The battery lasts for hours, and the charging case is super convenient. They fit comfortably in the ears and don’t fall out easily, even when walking or exercising. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best AirPods Yet — Truly a Next-Level Upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 4 exceeded my expectations in every way. The sound quality is richer, the bass is deeper, and the new adaptive audio makes a huge difference in everyday listening. The fit feels more secure and comfortable even after hours of use, and the improved noise control seamlessly adjusts to my surroundings without me having to do anything. Battery life is definitely better, and the faster pairing is noticeable. What I love most is how smooth the entire experience feels whether switching between devices, taking calls, or listening on the go, everything is effortless. Apple clearly listened to user feedback, and the AirPods 4 feel like a perfect blend of performance, comfort, and smart features. Easily worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace another set that I recently lost. These are smaller but also more comfortable and have great sound quality and battery life. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and was easy to connect product is great. Lightweight and comfortable for all-day wear. Good call quality with clear voice pickup. They're Compatible charging case fits easily in my pocket. They were affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great Sound with a Few Minor Drawbacks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods deliver clear, balanced sound and the bass is surprisingly strong for their size. The seamless connection with Apple devices makes them super convenient, and the compact case is easy to carry around. The touch controls are responsive and useful for quick adjustments. Battery life is good in my opinion. Also, the fit can feel a little loose at times depending on activity. Overall, they’re a reliable choice for everyday listening and work especially well in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    “Perfect Christmas Gift That’s Still a Favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AirPods Pro from Best Buy last Christmas as a gift for my son, and they turned out to be one of the best presents I’ve ever gotten him. He absolutely loved them and still uses them daily — whether it’s for music, calls, or just blocking out noise with the noise-cancellation feature. The fit is comfortable, the sound quality is excellent, and the battery life has held up really well over the year. The buying experience at Best Buy was smooth, and I felt the price was very reasonable for the quality. I appreciate that Best Buy often has competitive pricing and good deals, which makes it easier to shop for big-ticket gifts like this. Because of how much my son enjoys his, I’m planning to get my other child an upgraded pair this Christmas. These AirPods have definitely proven to be a reliable, high-quality product, and I wouldn’t hesitate to recommend them to anyone looking for a great set of wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and Outstanding Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up these AirPods at Best Buy and couldn’t be happier. The sound quality is crisp, the fit is comfortable, and the battery life has been great so far. Setup was super easy and they work flawlessly with my devices. On top of that, the customer service at Best Buy was excellent—friendly, helpful, and made the whole experience smooth and stress-free. Definitely recommend both the AirPods and buying them from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable to use. The design is nice, the connection is stable, and the battery life is good. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound quality. Fits perfect in the ears. Noproblems with phone connectivity, quick and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    The perfect wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones and perfect replacement for my Airpods gen 2! Easy to connect, easy functionality, and sound quality is amazing! Long lasting better life! If there’s any cons it’s that the gen 4 doesn’t charge to 100% quite as fast as past generations, but that’s just nitpicking. Overall I give these an easy A and would definitely recommend to anyone looking to upgrade from past AirPod generations.

    I would recommend this to a friend
Sponsored