Customer Ratings & Reviews

They don’t fit as they used to after the design change. Sound quality is average not so great

The ears pods was a great gift would definitely buy again if need

Everything is good for this new AirPods for me since my last AirPods can only connect to one of the buds. one of thing I don’t like is I cannot use some of the function just because my iPhone not upgrade to IOS 18 such as searching. And the charger for this AirPods need to be type c however it is not provided

Really good so far after a couple of months using them Daily no problems really happy

Great headphones. These headphones are an upgrade from previous models.

pretty loud but they kept falling out my ears a lot but i just have big ears

Fall out of ears, poor battery performance, no magnetic charging, terrible Find My tracking. Sound is decent but the ambient noise bleed is noticeable. Much cheaper headphones have performed way better for me. Mic quality is good.

I didn't like them at all because when one is walking they start to come out they don't have a good fit

I got Airpods 4 three months ago as a birthday present for use during workouts as these are sweat resistant. I turned it in for replacement due to audio issues with one pod - right ear (case# . 102622216987) since it is still under warranty. Apple denied replacement or repair citing that the damage is on account of liquid and is not covered under warranty. The liquid is sweat so it turns out the product is not sweat resistant after all.  Apple misled me into believing that airpods 4 were sweat resistant when they are truly not. I feel cheated and disappointed that a large corporation such as Apple would go to such lengths to deceive customers.

I keep falling off of my ear. I like the older version better.

Okay, was hoping noise cancellation would work efficiently

Multi connection doesnt seem to be consistent unless its a dedicated single device

Nothing wrong with them are honestly decent if used for work

I ordered this item on August 16, 2025. On October 1st, still haven’t received the item. Talked to Best Buy customer service and they were of no help. The person who helped me over the phone had a strong accent when speaking English and was in an extremely loud environment, I couldn’t hear a thing. You’d think they’d hire customer service representatives that were more proficient in English when speaking to English speaking customers. Thank you Best Buy for your terrible customer service and for trying to rip me off. Pathetic excuse of a company.

Good service performance is great quality Excellent customer service

Great product but doesn’t come with the charger which is sold separately. I think that makes the product overpriced.

Darn... too big for my ears. They WILL fall out the minute I turn my head quickly! I so sad. They will be great for people with huge ears, just not very comfortable for ME. I don't want to return them, so I guess I'll keep them and just use them indoors. :-(

They don't fit in my ears very well. I'm a little concerned they will fall out when using. I would love the headset but too expensive.

Wireless/touch charging on the pad or Apple Watch charger does not work

Honestly I think an over ear option is good for anyone who doesn’t like one or the other side going out along with the connectivity Issues