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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
Your price for this item is $114.00
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 8073 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 8,073 reviews
  • Rated 2 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible overall, nodding doesn’t work , ending call 50/50 sometimes works sometimes not My old AirPods from 2020 was much better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They’re not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t nobody hear me in those they makes a robot sound but the music plays perfectly I hate these things because the whole purpose of me purchasing them because of work and I can even talk on them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so disappointed with these honestly had so much hype for them but so uncomfortable to wear not only that but sound quality was terrible. I’m so thankful Best Buy had a great return option so that I could exchange them for a better pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of sound is not to good as well as the battery doesn’t hold a full charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air PODS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pies don’t really stay in your ear. There’s no difference between the AirPods Pro and the AirPods for I’ll stick with my four.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are bulky and don’t fit in my ears right and they keep falling out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods slip out of ears constantly. Uncomfortable. Charging capabilities are limited as AirPods are incompatible with wireless mag charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them refurbished but they work same as new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies fast, they dont sound very good, they hurt a bit,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item for a Christmas gift. I did not receive the item. Best Buy will not give me a refund. I had to buy the item from another store for a Christmas present.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be a little too big for my ears and fall out frequently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from AirPods 3 to 4 thinking it was going to be better because the old ones were dying faster than usual. Unfortunately, the new ones are trash. It’s not loud and you can only hear clear when your in a quiet room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t stay in ear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate these. They won’t stay in my ears at all!!!!! I’ve almost lost them more than 20 times and that’s the same amount of times I’ve used them since I got them 10/12/25. I lost my old ones and needed a replacement, these were on sale for $67 due to being open box. Sounds is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, they just keep falling out my ear which is the downside

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I have to strain to hear someone speak on a phonecall. I’ve tried editing the settings and its still not good! I recently upgraded from the 2nd generation that treated me so good for 5 years! I only upgraded because as of recent, it would die after a minute on a phone call, even when fully charged. Was excited to upgrade to the Airpods 4…only for the 4 to sound WORSE, with poorer quality than my 2nd generation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them but they aren’t very loud… not sure why and they are brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible fitment and frequent sound distortion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed with these AirPods. Main gripes are that they do not fit securely and constantly fall out… this isn’t what you want for wireless ear buds. Second is there is this strange sound that happens frequently, like a scratching noise while listening to music or without anything playing… the AirPod pros are 10x better and worth paying a little extra.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EarPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this product for many years. This particular generation is a little big for fit. All other features are exactly what we expected. Always recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earpod stopped working after 6 months. It does not connect unless the left airpod is working. Won't hold the charge and get really hot after a brief use. Tried to call the support line but agents are always busy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No much battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, but the battery life does not last long.

    No, I would not recommend this to a friend