Customer Ratings & Reviews

Terrible overall, nodding doesn’t work , ending call 50/50 sometimes works sometimes not My old AirPods from 2020 was much better

Can’t nobody hear me in those they makes a robot sound but the music plays perfectly I hate these things because the whole purpose of me purchasing them because of work and I can even talk on them

Was so disappointed with these honestly had so much hype for them but so uncomfortable to wear not only that but sound quality was terrible. I’m so thankful Best Buy had a great return option so that I could exchange them for a better pair.

The Quality of sound is not to good as well as the battery doesn’t hold a full charge

The pies don’t really stay in your ear. There’s no difference between the AirPods Pro and the AirPods for I’ll stick with my four.

They are bulky and don’t fit in my ears right and they keep falling out.

Air pods slip out of ears constantly. Uncomfortable. Charging capabilities are limited as AirPods are incompatible with wireless mag charging.

I bought them refurbished but they work same as new

Battery dies fast, they dont sound very good, they hurt a bit,

I ordered this item for a Christmas gift. I did not receive the item. Best Buy will not give me a refund. I had to buy the item from another store for a Christmas present.

They seem to be a little too big for my ears and fall out frequently.

I upgraded from AirPods 3 to 4 thinking it was going to be better because the old ones were dying faster than usual. Unfortunately, the new ones are trash. It’s not loud and you can only hear clear when your in a quiet room.

Hate these. They won’t stay in my ears at all!!!!! I’ve almost lost them more than 20 times and that’s the same amount of times I’ve used them since I got them 10/12/25. I lost my old ones and needed a replacement, these were on sale for $67 due to being open box. Sounds is good.

They’re good, they just keep falling out my ear which is the downside

I feel like I have to strain to hear someone speak on a phonecall. I’ve tried editing the settings and its still not good! I recently upgraded from the 2nd generation that treated me so good for 5 years! I only upgraded because as of recent, it would die after a minute on a phone call, even when fully charged. Was excited to upgrade to the Airpods 4…only for the 4 to sound WORSE, with poorer quality than my 2nd generation.

Like them but they aren’t very loud… not sure why and they are brand new

I’m disappointed with these AirPods. Main gripes are that they do not fit securely and constantly fall out… this isn’t what you want for wireless ear buds. Second is there is this strange sound that happens frequently, like a scratching noise while listening to music or without anything playing… the AirPod pros are 10x better and worth paying a little extra.

We have used this product for many years. This particular generation is a little big for fit. All other features are exactly what we expected. Always recommend.

Right earpod stopped working after 6 months. It does not connect unless the left airpod is working. Won't hold the charge and get really hot after a brief use. Tried to call the support line but agents are always busy.

They are good, but the battery life does not last long.