Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
Your price for this item is $114.00
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 8073 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 8,073 reviews
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality. My daughter said that she could barely hear out of them and they keep falling out of her ear. I would never buy them again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that airpod wasn’t Good at all when i bought it was say excellent but it wasn’t

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Just kept falling out of my ears

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great earbuds but small and fall out of my ears. I need the little squishy things. I loved them though. But yea I had to return them. I have nothing bad to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch the trade in schemes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Apple air pods and there was a trade of $35. Of course when I got to store to pick up, they said they couldn’t verify the trade. No credit given!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Wont recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had theses airpods for about 2 months i took good care of them out of nowhere they dont want to turn on, it wont charge or anything they just dont want to work anymore. Just save your money or go buy the airpod pros. Its way more better then these the pros you can turn up and turn down the volume, the pros have way better audio in my opinion, sounds crisp. DO NOT GET THE 4th GEN!!! Get the pros

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounded good but didn’t fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit, had to return and go back to my AirPods gen 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a scam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy lost my order and never sent me a replacement. After 2 agents, one a supervisor stated they would issue my replacement order they did not hold their word. They kept my money and never gave me my product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods don’t stay in your ear too well and I don’t like the charging case as well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 4s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. The volume is a little low at times, however, I"m pleased with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Clear Calls, Great Music, All-Day Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods 4 and I’m very satisfied. The earbuds are lightweight and comfortable, sitting securely in the ears even during long wear. The battery life matches the description - about 5 hours without the case and around 30 hours with it. The sound is clear and spacious, with voices and melodies coming through especially well. They’re perfect for calls too - the other side hears me clearly without background noise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only one works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one AirPod works at a time. I have tried everything but nothing works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    air buds cant get it working right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased early December but opened on my bday late december. Can not get it to work properly will be going back into best buy this month to see why it is not working right. Disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having problems with connecting to my new iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good airpods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeded my expectations good and great price i think

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the other airpods. If you lose it good luck, the case doesn’t have a speaker. Also it doesnt have the extra effect just plain regular headphones. I will be buying the 2nd generation in place of these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely ZERO noice cancellation. They fall out of the ear easily. Best Buy says you get Apple fitness etc for free when you buy them and it’s impossible to redeem. I am looking to return this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods No More, Now on to Powerbeats Pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my Airpods 3 that had died and I was VERY disappointed with the 4 hour battery life. I returned them and got the Powerbeats Pro. With these I have to use an earpiece holder. I think Powerbeats Pro will replace the Airpods. They have with me. I am catching this on sale for $50 off. I need to nab them while I can to replace the aging Airpods 3. I always have two pair so I am trading the other Airpods 3 in for another Powerbeats Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods case stopped working & now the airpods won’t charge, I got them Dec. 24th and it stopped working mid January.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Apple earpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the fitment is not good , it’s easy to slip off your ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t fit the greatest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the air pods have great sound but they just don’t fit well in the ear. It always feels like I need to push them further into my ear but can’t.

    I would recommend this to a friend