Customer Ratings & Reviews

Firstly, I was not helped by anyone at the Best Buy I went to. It took at least 15-minutes to grt anyone's attention to help me. So that was frustrating on its own. No need to buy these headphones. They stop working after about 2-weeks of use. The sound quality is lacking compared to cheaper headphones. They hardly stay in my ears. The battery life is extremely short, and they're impossible to charge. Either save your money and get a cheaper pair, or splurge on actual quality headphones.

Hi the AirPods aren't working normally and I can't hear clearly

They didn’t last more than a year before giving out. Was disappointed.

Don’t fit good in my ears and fall down very often

It kept falling out of my ears. It kept falling out, so I had no choice but to return it.

Two months after purchase, it stopped working. consider it poorly made.

The fit inside your ear is very uncomfortable and they are not always clear.

The quality on these AirPods are not great. You can hear everyone talk. The original EarPods are a lot better the second and third version and the pros but this it looks very cheap made. That’s why I think it cost 129.

One earbud stopped working after less than a month

It sometimes has a static noise out of nowhere ….. a little too big for my ears

It dies fast and people can’t hear me most of the time

Worst timing on buying. The next week they went on sale for $50 off. Fuq Best Buy!

Bought a pair of these for my wife and I after really liking our AirPods 2, however the AirPods 4 are the worst headphones I’ve ever used. They fall out of my ears and my wife’s ears all day every day. Worst design I have ever seen, wish I could return them.

This product is sold by third party; you don't get price match if the price goes down within 3o days of your purchase. Very Disappointing not sold by bestbuy

I bought these for my son for his birthday and one of the AirPods is already not charging.

Speaker not working. I can hear the voice but I when I talk the other person on the line is not able to hear my voice.

Very uncomfortable in my ears. Can only wear them for a little bit before they start to get uncomfortable.

EarPods were large for the inner ear and they didn’t stay in. I’m not happy with them

We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

I was told by the sales rep that these would charge wirelessly with a MagSafe charger. I tried multiple MagSafe chargers and they didn’t work. I bought a special case to “improve” the wireless charging and it didn’t help either. Today, I discovered that these do not charge wirelessly, which was the only reason why I wanted to upgrade. I feel misled and super disappointed that I can’t exchange or return them because there is only a 2 week warranty.