Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
Your price for this item is $114.00
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 8077 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 8,077 reviews
  • Rated 1 out of 5 stars

    Do NOT buy these!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I was not helped by anyone at the Best Buy I went to. It took at least 15-minutes to grt anyone's attention to help me. So that was frustrating on its own. No need to buy these headphones. They stop working after about 2-weeks of use. The sound quality is lacking compared to cheaper headphones. They hardly stay in my ears. The battery life is extremely short, and they're impossible to charge. Either save your money and get a cheaper pair, or splurge on actual quality headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the AirPods aren't working normally and I can't hear clearly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t last more than a year before giving out. Was disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best I had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit good in my ears and fall down very often

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound quality and all but wouldn't stay in.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept falling out of my ears. It kept falling out, so I had no choice but to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after purchase, it stopped working. consider it poorly made.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not My Favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit inside your ear is very uncomfortable and they are not always clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earpods 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on these AirPods are not great. You can hear everyone talk. The original EarPods are a lot better the second and third version and the pros but this it looks very cheap made. That’s why I think it cost 129.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud stopped working after less than a month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes has a static noise out of nowhere ….. a little too big for my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies fast and people can’t hear me most of the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst timing on buying. The next week they went on sale for $50 off. Fuq Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these for my wife and I after really liking our AirPods 2, however the AirPods 4 are the worst headphones I’ve ever used. They fall out of my ears and my wife’s ears all day every day. Worst design I have ever seen, wish I could return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SOLD BY NESTBUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is sold by third party; you don't get price match if the price goes down within 3o days of your purchase. Very Disappointing not sold by bestbuy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his birthday and one of the AirPods is already not charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker Not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker not working. I can hear the voice but I when I talk the other person on the line is not able to hear my voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable in my ears. Can only wear them for a little bit before they start to get uncomfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods, I like a refund

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EarPods were large for the inner ear and they didn’t stay in. I’m not happy with them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung is better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales rep that these would charge wirelessly with a MagSafe charger. I tried multiple MagSafe chargers and they didn’t work. I bought a special case to “improve” the wireless charging and it didn’t help either. Today, I discovered that these do not charge wirelessly, which was the only reason why I wanted to upgrade. I feel misled and super disappointed that I can’t exchange or return them because there is only a 2 week warranty.

    No, I would not recommend this to a friend