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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9049 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 9,041 reviews
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, her voice is great, but after two days, her voice became low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rIght ear would not connect. I had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy with product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made cheaper and bud is smaller and can barely grab them out of case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are to large to fit and to small when trying to get out of case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want my old air pods back!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the worst air pods so far. I wish they still made the original ones and I’m so upset I lost mine or I would still be using them!! These do not stay in your ears and they continuously connect to my watch whenever I wear it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air Pod 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality isn't what i expected. also not having noise cancelation is a real bummer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working within two weeks. I couldn’t hear nothing out of them. I’ve got to take it to the Apple Store to see what’s wrong with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never came

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered these a week before halloween and they automatically said the shipment was delayed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad batch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped being loud after like one month and then the left one completely went out I never damaged them or anything maybe just a bad batch i don’t know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope these are brand new and not refurbished best buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so bad, they took a month to ship it to me, and their customer service so bad, also when i got this item, i was disappointed like when i listen to something, the peoples next to me can heard the same

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charge doesn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge my air pods sometimes multiple times a day. They don’t hold a charge very long at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods sound is very low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods low and not charging couldn’t find any option to be replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It isn't good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only times I had an issue with my AirPods. They won't pick up audio, people can't hear me, and sometimes I hear a ringing noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy anything from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience with Best Buy I bought two time apple AirPods but all time they give me a bad quality apple AirPods I never expected I will never buy anything from Best Biy again and going to tell other friends this experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods my volume is all the way up on my phone and I can’t hear the person who I’m talking too and the music is low aswell and I can’t hear them and they hear me like a robot and my AirPods makes a beeping sound a lot and I got them new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses AirPods is a terrible fit. They do not stay in your ears. You are risking losing this product. The staff at the store were very nice and understanding to my concerns.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty sure they are FAKES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t real AirPods, I suggest if your going to pay for these might as well get real ones from apple. Save yourself the trouble.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Messed up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work the volume low and they really don’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After full charge it work around 3 and half hours only.

    No, I would not recommend this to a friend
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