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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
$112.00
Save $17.99
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9440 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 9,440 reviews
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Open Box" item but it looks like it was cracked and chewed on when they put it in the box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods slip out of ears constantly. Uncomfortable. Charging capabilities are limited as AirPods are incompatible with wireless mag charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound profile. Listening fatigue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my older generation AirPods. Unfortunately, the sound profile is harsh/sharp. I normally listen to YouTube videos throughout the day. But, now I can only listen for 30-45 minutes before my eardrums are irritated. The higher frequencies are elevated with no way to tune them down. The "S" and "T" sounds are emphasized in almost every video. About the microphone, I asked friends how I sounded to them. They also said I sounded "close" or "harsh" and not natural. I tried changing the headphone accessibility and hearing protection settings in my iPhone. But, none of the settings fixed the issue. I'm on the latest iOS. I did not have these issues with my older AirPods. Big thank you to BestBuy for understanding; and letting me return this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    They fall out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling out of my ears, I had the gen 1 before and they worked perfectly without ever falling out. It’s annoying using them to workout or run

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AirPods Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable in ears easily fall out sound is real good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Batch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got a bad pair. I sound is so low I can barely hear, the right airpod give static every as if its on a walkie talkies freguency. Open right away if you try this product. I slacked waiting on a case for them. Luckily I purchased the insurance hoefully the will figure out the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good.... Not Great but Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the trick. No magsafe charging which I was disappointed to find out but otherwise they're ok.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out my ears constantly. I bought the rubber covers for them also. Those didnt help at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Clear Calls, Great Music, All-Day Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods 4 and I’m very satisfied. The earbuds are lightweight and comfortable, sitting securely in the ears even during long wear. The battery life matches the description - about 5 hours without the case and around 30 hours with it. The sound is clear and spacious, with voices and melodies coming through especially well. They’re perfect for calls too - the other side hears me clearly without background noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad I brought them. Don’t fit snug in my ears. The first version fits better in my opinion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weird employees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged and scuffed out of the box and the weird loser associates are looking at me like im crazy. L stores. Also sold me a bugggy worthles assus g14. Ultimately got the pro version somewhere else for cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best because of shape

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent but the shape is awful. They fall out constantly because of the shape.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that AirPods didn’t come with a charger besides that everything is relatively good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are bulky and don’t fit in my ears right and they keep falling out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to apple standards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are relative garbage. The fit is awful (first earbuds I have ever had where fit is an issue). I have big ears and my wife has small ears and they fall out of both. The touch area is flaky. Charging is a mystery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this will be better than the first and second generation, but this 4th generation are big for my ears and it falls out easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great quality but very uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the design of the headphones itself is really uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these two months ago and the volume has to be all the way up for me to be able to even hear slightly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sorta like them but not really because they don’t hold a charge throughout the day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was not so good, also kept coming loose in ear.

    I would recommend this to a friend