Customer Ratings & Reviews

Too small they pop out my ears. Bring back the longer skinnier ear pods 1 -st Generation

Not happy. They won’t stay in my ears! Worse Apple product ever

It was not the new one. I got a use product and damaged

Sounds distorted. The original AirPods were way better sounding and functionally. These are pretty trash. I’d probably use these for a younger child, but not at that price point

They don’t work as well don’t recommend I am dissatisfied.

I’m so sad over this purchase. Bought open box, product said excellent condition. Right AirPod never worked and left was so so. Upon looking closely AirPods looked dented as if they had been used used. However I was leaving out of the country the next day and didn’t meet the 15 day return policy so I’m stuck with this bad purchase.

doesnt fit me properly though the product is good . The extension to fit ears peoperly with the other available products in the market should be adopted by apple.

It is so weird because they seem new but they sometimes sound like they are exploding in my ears. like they make weird exploding sounds and then other times they work okay. I am waiting to get a deal directly from apple. Overall, i have been unlcuky with these!

They don’t stay connect I have to constantly re pair them

I turned the AirPods in because they keep going on and I got some more and they still having the same issue. And know I’m stick with broken AirPods.

I returned, For my Granddaughter and they didn't work.

I was told by the sales rep that these would charge wirelessly with a MagSafe charger. I tried multiple MagSafe chargers and they didn’t work. I bought a special case to “improve” the wireless charging and it didn’t help either. Today, I discovered that these do not charge wirelessly, which was the only reason why I wanted to upgrade. I feel misled and super disappointed that I can’t exchange or return them because there is only a 2 week warranty.

The ear buds are too fat. It doesn't stay in my ear. Too easy to lose. I wouldn't recommend purchasing again.

We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

The fit inside your ear is very uncomfortable and they are not always clear.

It sometimes has a static noise out of nowhere ….. a little too big for my ears

They won’t remain connected to my phone. I’m taking them back shortly.

I bought these for my son for his birthday and one of the AirPods is already not charging.

My husband does not like these! They don’t stay in his ears very well or stay in the case. If the case is dropped they fly all over the floor!

Poor quality headphones first impression out the box was the cheap feeling of the case considering I “upgraded” from 2nd gen is just disappointing. Apple just tries to cut as many corners as possible now.(and why did they think it was a good idea to squeeze the earbuds instead of how it used to be touch)