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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
$112.00
Save $17.99
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 9441 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 9,441 reviews
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t last more than a year before giving out. Was disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend these AirPods. I loved the AirPods that were first released. They lasted me years! These new generation AirPods don’t have a button on the back to connect to other devices. They will only pair with one iPhone. I cannot pair them with any other devices. They don’t show up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after purchase, it stopped working. consider it poorly made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst timing on buying. The next week they went on sale for $50 off. Fuq Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the AirPods aren't working normally and I can't hear clearly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, her voice is great, but after two days, her voice became low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are to large to fit and to small when trying to get out of case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charge doesn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge my air pods sometimes multiple times a day. They don’t hold a charge very long at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want my old air pods back!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the worst air pods so far. I wish they still made the original ones and I’m so upset I lost mine or I would still be using them!! These do not stay in your ears and they continuously connect to my watch whenever I wear it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies fast and people can’t hear me most of the time

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    My third pair. They keep breaking. Never again.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair I’ve purchased in the last few years. These broke too. One of the buds stops connecting and I get no sound. I’m done with Apple audio products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4 gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit well. You put them as you put them. They always let go and bounce on the floor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ear. I’m returning them for the AirPod Pro 3

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Messed up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work the volume low and they really don’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods my volume is all the way up on my phone and I can’t hear the person who I’m talking too and the music is low aswell and I can’t hear them and they hear me like a robot and my AirPods makes a beeping sound a lot and I got them new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy anything from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience with Best Buy I bought two time apple AirPods but all time they give me a bad quality apple AirPods I never expected I will never buy anything from Best Biy again and going to tell other friends this experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so bad, they took a month to ship it to me, and their customer service so bad, also when i got this item, i was disappointed like when i listen to something, the peoples next to me can heard the same

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working within two weeks. I couldn’t hear nothing out of them. I’ve got to take it to the Apple Store to see what’s wrong with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad batch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped being loud after like one month and then the left one completely went out I never damaged them or anything maybe just a bad batch i don’t know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop working after 4 weeks. Very disappointing.

    No, I would not recommend this to a friend