Customer Ratings & Reviews

I bought this in the air pods a few months ago and they are not charging. I bought them ahead of time for my daughter's birthday. I gave them to her in September less than a month ago and they are not charging properly. This is not the first time I buy Apple product at this store and both they have issues. I bought an iPod for my daughter in Christmas and within few months stated to show some lines in the bottom of the screen. Best buy said they couldn't do anything about and the repair will cost me the same as a new one. I am done with Best buy

VERY UNCOOFTUBLE ,FALL FROM MY EAR ,DFGHSN SXFDG asFSDFHDFGJ GJFGHJF LHJKL

I've been trying so hard to like these given how expensive they are and how many pairs of a AirPods I’ve owned that have just stopped working. It must be a sign from the gods for me to stop trying to give Apple earphones a chance. I know Apple spends so much time normalizing data regarding the general public’s ear shape from their massive samples, but these just never did it for me. I tried to get myself to become okay with them because I usually use them during lunch, when my jaw is moving, so I figured that was why they were falling out of my ears, but I've worn them several times without moving my jaw / chewing and it hasn't made an iota of difference. They still fall out. Then, I regularly come back after 24 hours and try to use them when one of them just hasn't been charging and is down to 1% battery, even though I literally only ever use them at work during my lunch break. I keep buying Apple products because the overwhelmingly glowing reviews make me feel like I'll end up loving them, too, but it really seems — embarrassingly — that their marketing as well as all the positive reviews have turned me into a sheep at this point. This was the last straw for me.

Does its job. I’ve had them for 2 years and they are still working

I like them but in my opinion the gen 2 are better

Bad connection when taking calls for some reason weird.

Dies within two hours and makes a static noise when it’ dies

Poor fit! I cannot even rate the other features because they would not stay in my ear!

I mean it’s alright I guess , kinda overrated jajaja

Bought two sets of these at Christmas. One set didn't work grandson. Threw it away without knowing. So now we're out the money of one of these because it didn't work I will be out the money so I don't know what to do

You have to press in on the sides to change, pause, answer, and end calls. This made it so my AirPods kept falling out. They are bigger than the older gen’s and wouldn’t fit my ear well so I returned it. I got the gen 2 and I’m loving it!

it is good, but not sure how much improvement from the previous version.

They don’t fit the ear right I wished I would have spent the extra 40 for the white noise ones

It’s good but it’s annoying and with bad isolation

I’m really disappointed with the Apple AirPods 4. For a product at this price point, the sound quality is unacceptable. One earbud is noticeably louder than the other, which makes listening uncomfortable and distracting, especially for music or calls. I’ve tried adjusting settings and reconnecting them, but the imbalance persists. Overall audio clarity is also underwhelming compared to previous models and competitors. Apple usually delivers consistent quality, but these feel rushed and poorly balanced. I would not recommend these to anyone who values sound quality or a reliable listening experience.

Airpods are not good for sport activities and if your ears are different sizes they don't stay on very well. Overrated and too expensive for the product.

Got these for my wife so that she could upgrade from her series 2 airpods and get a USB-C charging case. She hates them. They have drastically changed the shape and fit since the series 2 so before where they stayed in her ears perfectly, these push their way out. The new shape also makes the sound muffled to her, she says that it doesn't feel like the speakers are pointed down her ears anymore. The change in function on how to play/pause/skip is also much worse. They took away the option to do those things with a tap, and now you need to squeeze the tips. This makes it hard for her to pause when her hands are dirty or wet where before she could tap them with her wrist.

Its good item and easy and fast shipping think you

I got Airpods 4 three months ago as a birthday present for use during workouts as these are sweat resistant. I turned it in for replacement due to audio issues with one pod - right ear (case# . 102622216987) since it is still under warranty. Apple denied replacement or repair citing that the damage is on account of liquid and is not covered under warranty. The liquid is sweat so it turns out the product is not sweat resistant after all.  Apple misled me into believing that airpods 4 were sweat resistant when they are truly not. I feel cheated and disappointed that a large corporation such as Apple would go to such lengths to deceive customers.

Easy to drop out of my hand and fall out of my ears