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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
$112.00
Save $17.99
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10239 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent sound quality, which is a major highlight for many. They also frequently praise the good battery life, comfort, and secure fit of the product. Additionally, customers appreciate the seamless connectivity, portability, and refined design. However, some users have noted concerns regarding the volume level and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 10,239 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Kinda a let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods hurt my ears. I have to force them into my ears or they hang out to where I can hear outside noise. The quality of the earphones are good but, the shape and design that fits in the ear is torture to me. Honestly wasted my money on these ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit in my ears very well. I'm a little concerned they will fall out when using. I would love the headset but too expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent- They are good but they fall out of your ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy -Airbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that pods can’t be located when out of case. Someone took and we could but get them replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good to have in hot areas but it falls off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first wireless AirPods since they’ve stopped shipping wired ones with the phones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spend a little extra for the Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having pros, these are a bit of a let down. They die quickly and have a hard time with connectivity more times than they should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like them. It hurts my ears when I have them on. I prefer the gen 1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod pros> Airpod 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price as you miss out on many features and personally the fit is weird

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left AirPod stopped working after only 3 weeks of use. BestBuy support is completely useless. Would just recommend buying from Amazon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I don’t like it. They are smaller in size and easily fall off from my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but doesn’t come with the charger which is sold separately. I think that makes the product overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out my ear a lot. People claim they can’t hear me when I’m talking sometimes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could’ve been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely works, barely wants to connect. I wish I would’ve gotten warranty or Apple care

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods however no one told me that I had to be a different charger

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was a bit off but overall great product I actually need to buy another pair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the shape of these new AirPods. The Gen 1 and Gen 2 AirPods fit my ear perfectly and were extremely comfortable to wear. These, however, do not fit in my ear, they put pressure on my ear, and they stick out way too far. They feel insecure like they’re going to fall out at any moment simply because they don’t fit my ears. I also hate the buttons on them. With the old AirPods, you could double tap them anywhere and they sensed the motion. These, however, have a button you have to click. It’s impossible to click this button while running. The old ones were way better. I’d recommend getting a pair of unused Gen 2 AirPods over these if you can find any.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are too small for adults. My 11 year old likes them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as loud as the AirPods made before these and it fits awkwardly in the ear

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Just kept falling out of my ears

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They’re great earbuds but small and fall out of my ears. I need the little squishy things. I loved them though. But yea I had to return them. I have nothing bad to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mid but really mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s mid pretty pretty mid but still like really mid

    No, I would not recommend this to a friend