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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
10554475
$112.00
Save $17.99
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10239 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the clear sound quality, long battery life, and comfortable, perfect fit of the product. They also appreciate its simple and fast connectivity, portability, and refined design. However, some customers have noted that the volume is low and desire improvements in button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 10,239 reviews
  • Rated 3 out of 5 stars

    Better AirPods gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod is too big for my hear, I rather the AirPods gen. 2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch the trade in schemes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Apple air pods and there was a trade of $35. Of course when I got to store to pick up, they said they couldn’t verify the trade. No credit given!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Acceptable. But Worth the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine. But be aware that they aren’t compatible with wireless chargers and you’ll need a separately sold USB-C to charge them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesn't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good but the AirPods won't stay connected if you leave the room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of sound is not to good as well as the battery doesn’t hold a full charge

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Don’t buy

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sound was amazing however they kept falling out of my ears and would not stay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Apple earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the fitment is not good , it’s easy to slip off your ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods dont track with iphone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods dont track with iphone 16. Have tried everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using this product first time. so i like this airpods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound very ckear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought airpod came with charger so now I need to buy one .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For pricing it’s alright. I will be returning because the the AirPod first generation sounded with better quality as well as it glitches with a single AirPod in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods No More, Now on to Powerbeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my Airpods 3 that had died and I was VERY disappointed with the 4 hour battery life. I returned them and got the Powerbeats Pro. With these I have to use an earpiece holder. I think Powerbeats Pro will replace the Airpods. They have with me. I am catching this on sale for $50 off. I need to nab them while I can to replace the aging Airpods 3. I always have two pair so I am trading the other Airpods 3 in for another Powerbeats Pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t fit the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the air pods have great sound but they just don’t fit well in the ear. It always feels like I need to push them further into my ear but can’t.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    keep slipping out of my ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. These earbuds keep slipping out of my ear, and there is no way to adjust them. So, I do not wear them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need a different version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The type I chose was too small and I need noise cancellation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item on August 16, 2025. On October 1st, still haven’t received the item. Talked to Best Buy customer service and they were of no help. The person who helped me over the phone had a strong accent when speaking English and was in an extremely loud environment, I couldn’t hear a thing. You’d think they’d hire customer service representatives that were more proficient in English when speaking to English speaking customers. Thank you Best Buy for your terrible customer service and for trying to rip me off. Pathetic excuse of a company.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just not for me…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my original iPods forever. Got these as my old ones wore out. The fit is… not for me. While they aren’t noise cancelling it was like they wanted to fall out. And I could hear everything. Ended up returning hoping someone would like better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them refurbished and after a montj of purchasing they stopped connecting to my phone calls so i just use them to listen to music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a very good quality p

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good quality My AirPod first gen still works perfect than this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound but doesn't stay my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling off my ears. It doesn't stay still. Good price for AirPods

    I would recommend this to a friend