Customer Ratings & Reviews

Sounds distorted. The original AirPods were way better sounding and functionally. These are pretty trash. I’d probably use these for a younger child, but not at that price point

My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

Ive had all apple air pods and I don't care for these, they fall out my ears constantly.

doesnt fit me properly though the product is good . The extension to fit ears peoperly with the other available products in the market should be adopted by apple.

Don’t fit good in my ears and fall down very often

I hate these new airpods. Airpods 1 and Airpods 2 are much better than this one

One earbud stopped working after less than a month

Bought a pair of these for my wife and I after really liking our AirPods 2, however the AirPods 4 are the worst headphones I’ve ever used. They fall out of my ears and my wife’s ears all day every day. Worst design I have ever seen, wish I could return them.

I turned the AirPods in because they keep going on and I got some more and they still having the same issue. And know I’m stick with broken AirPods.

I can’t get them to work without a charging cable.

Started having connectively and sound issues just a couple weeks after purchase. Initially it was individuals I was calling would randomly not be able to hear me in the middle of a call, but I could hear them. Recently, the left AirPod will start making an odd squeaking noise and then cut out in the middle of a call.

Too small they pop out my ears. Bring back the longer skinnier ear pods 1 -st Generation

My husband does not like these! They don’t stay in his ears very well or stay in the case. If the case is dropped they fly all over the floor!

It’s has loud noise this is the worst pair I would like to see improve before I buy another pair

The ear buds are too fat. It doesn't stay in my ear. Too easy to lose. I wouldn't recommend purchasing again.

It was not the new one. I got a use product and damaged

This are not so great they hurt the person ears since it has nothing soft like cushion . So not has great has i though for a Christmas gift

nowhere near as good as the 2nd generation airpods. they fall out alot. doesnt seem to have same skip/pause feature as pevious models

They don’t work as well don’t recommend I am dissatisfied.

I gave them for a Christmas present. I found out yesterday when the person tried them that they were terrible. I called to return the gift and was told I could not. It hasn’t been 30 days from when the gift was given. I’m not pleased with this type of customer service and will never use Best Buy again for any purchases. I was a great customer and will find somewhere else to shop.