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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11058485
$115.99
Save $14
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10114 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, comfort, and fit very positively. They also appreciate its connectivity, portability, and design. However, some customers have noted concerns regarding the volume level and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 10,114 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AirPods Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable in ears easily fall out sound is real good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seven days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much use them seven days out of the week. These things are awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with keeping them secure in ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem is keeping them 8n the ears as there are no different size tips

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having problems with connecting to my new iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adjustment is missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like them at all because when one is walking they start to come out they don't have a good fit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They hurt your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after my old ones pooped out. And I don’t like them. They hurt my ears. Plus the sound is not the same as the old ones. Don’t like them at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good.... Not Great but Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the trick. No magsafe charging which I was disappointed to find out but otherwise they're ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmn what can i say good air pods only issue charger top is very weak lost an air pod wirhing a week of purchace it came off the charger

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earpod stopped working after 6 months. It does not connect unless the left airpod is working. Won't hold the charge and get really hot after a brief use. Tried to call the support line but agents are always busy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound profile. Listening fatigue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my older generation AirPods. Unfortunately, the sound profile is harsh/sharp. I normally listen to YouTube videos throughout the day. But, now I can only listen for 30-45 minutes before my eardrums are irritated. The higher frequencies are elevated with no way to tune them down. The "S" and "T" sounds are emphasized in almost every video. About the microphone, I asked friends how I sounded to them. They also said I sounded "close" or "harsh" and not natural. I tried changing the headphone accessibility and hearing protection settings in my iPhone. But, none of the settings fixed the issue. I'm on the latest iOS. I did not have these issues with my older AirPods. Big thank you to BestBuy for understanding; and letting me return this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Batch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got a bad pair. I sound is so low I can barely hear, the right airpod give static every as if its on a walkie talkies freguency. Open right away if you try this product. I slacked waiting on a case for them. Luckily I purchased the insurance hoefully the will figure out the problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fit in my ears, the ear pods fall out so I can’t use them in public

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad I brought them. Don’t fit snug in my ears. The first version fits better in my opinion

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One here’s better than the other very static I planning to replace then

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I got a bad batch., I knew something was off when I purchased this but its gotta be a defective device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best because of shape

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent but the shape is awful. They fall out constantly because of the shape.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi connection doesnt seem to be consistent unless its a dedicated single device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that AirPods didn’t come with a charger besides that everything is relatively good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this item is not good. Using them while calling has the voice of the person constantly breaking up. Unable to hear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great quality but very uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the design of the headphones itself is really uncomfortable

    No, I would not recommend this to a friend