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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10089 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 10,089 reviews
  • Rated 1 out of 5 stars

    Would reccomend going with a different model.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a reason they were cheaper than the gen 3, they did not last me even a month. The bluetooth conectivity was buggy and they would not charge sometimes when i needed to use them. Also the microphone when i would be on call with someone would sometimes not work or be robotic souding. I would definitely recommed skipping out on these and opting for the pro gen 2 or the gen 3 regular.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air PODS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pies don’t really stay in your ear. There’s no difference between the AirPods Pro and the AirPods for I’ll stick with my four.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly falls out of my ears, so the fit isn’t comfortable or stable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods 2 is still the best. Even after setting up the commands don’t work as they should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EarPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this product for many years. This particular generation is a little big for fit. All other features are exactly what we expected. Always recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Acceptable. But Worth the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine. But be aware that they aren’t compatible with wireless chargers and you’ll need a separately sold USB-C to charge them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best airpods, if you’re on a budget you might prefer these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of these I ended up exchanging them for the NC version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better AirPods gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod is too big for my hear, I rather the AirPods gen. 2

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible fitment and frequent sound distortion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed with these AirPods. Main gripes are that they do not fit securely and constantly fall out… this isn’t what you want for wireless ear buds. Second is there is this strange sound that happens frequently, like a scratching noise while listening to music or without anything playing… the AirPod pros are 10x better and worth paying a little extra.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Wont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had theses airpods for about 2 months i took good care of them out of nowhere they dont want to turn on, it wont charge or anything they just dont want to work anymore. Just save your money or go buy the airpod pros. Its way more better then these the pros you can turn up and turn down the volume, the pros have way better audio in my opinion, sounds crisp. DO NOT GET THE 4th GEN!!! Get the pros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I have to strain to hear someone speak on a phonecall. I’ve tried editing the settings and its still not good! I recently upgraded from the 2nd generation that treated me so good for 5 years! I only upgraded because as of recent, it would die after a minute on a phone call, even when fully charged. Was excited to upgrade to the Airpods 4…only for the 4 to sound WORSE, with poorer quality than my 2nd generation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesn't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good but the AirPods won't stay connected if you leave the room.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need a different version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The type I chose was too small and I need noise cancellation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch the trade in schemes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Apple air pods and there was a trade of $35. Of course when I got to store to pick up, they said they couldn’t verify the trade. No credit given!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Don’t buy

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sound was amazing however they kept falling out of my ears and would not stay

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    keep slipping out of my ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. These earbuds keep slipping out of my ear, and there is no way to adjust them. So, I do not wear them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product sucked as well as store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never shop Best Buy again product stopped working in 19 days no refund or replacement offered

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a very good quality p

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good quality My AirPod first gen still works perfect than this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound but doesn't stay my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling off my ears. It doesn't stay still. Good price for AirPods

    I would recommend this to a friend