Customer Ratings & Reviews

They’re good, they just keep falling out my ear which is the downside

Can’t nobody hear me in those they makes a robot sound but the music plays perfectly I hate these things because the whole purpose of me purchasing them because of work and I can even talk on them

I am very frustrated writing this review because I think I have been very understanding of the circumstances. Long story short, I initially purchased these headphones for my boyfriend in October for his 25th Birthday and with every Apple product we get I add Apple care to it for issues like this. For some weird reason, we’ve had to return these headphones for different ones about 3 times. He got otp with Apple care a month ago because the pods refuse to charge in the case (either the right or left pods). After the return window expired on the ones once he got replaced he decided to call Apple Care. Their solution was for him to send the troubled pod to them so they can examine it to make sure it’s faulty before they send him another one. Or he has to wait 3 weeks after he sends Apple the entire AirPods to get a whole new one. He is in North Carolina and the closest Apple Store to him is about 2 hours away. This is so upsetting because these were meant to be a gift to celebrate him and for him to understand the love a care I have for him instead it’s been a freaking NIGHTMARE!!!!!

Battery dies fast, they dont sound very good, they hurt a bit,

It will take 2 weeks to get here. I don't understand why Bestbuy does this. They offer something that they don't have.

Kinda trash, doesn’t fit right in my ears. Audio is alright. Previous air pods are way better

The AirPods don’t stay in your ear too well and I don’t like the charging case as well

I bought them refurbished but they work same as new

Ordered an Airpods4 online — simple, right? Just pick it up at the store. But apparently, someone “already picked it up” for me. Funny thing is, that someone wasn’t me. After waiting around 30 minutes while they “checked the cameras,” another employee finally realized my headset was given to the wrong person. Mistakes happen, sure — but what really surprised me was that the manager who handled it never even bothered to say sorry. Guess basic customer service isn’t part of the training anymore.

Honestly I think an over ear option is good for anyone who doesn’t like one or the other side going out along with the connectivity Issues

They are good, but the battery life does not last long.

Air pods doesn’t work properly. The volume randomly adjusts

Son is hopefully going to get used to these AirPods better for him than the Pro models with his iPad or iPhone.

Didn’t fit, had to return and go back to my AirPods gen 2.

They keep falling out of my ears, I had the gen 1 before and they worked perfectly without ever falling out. It’s annoying using them to workout or run

Not comfortable in ears easily fall out sound is real good.

Pretty much use them seven days out of the week. These things are awesome.

Problem is keeping them 8n the ears as there are no different size tips

I didn't like them at all because when one is walking they start to come out they don't have a good fit

Been having problems with connecting to my new iPhone