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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10090 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 10,090 reviews
  • Rated 3 out of 5 stars

    Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having problems with connecting to my new iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They hurt your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after my old ones pooped out. And I don’t like them. They hurt my ears. Plus the sound is not the same as the old ones. Don’t like them at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmn what can i say good air pods only issue charger top is very weak lost an air pod wirhing a week of purchace it came off the charger

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good.... Not Great but Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the trick. No magsafe charging which I was disappointed to find out but otherwise they're ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earpod stopped working after 6 months. It does not connect unless the left airpod is working. Won't hold the charge and get really hot after a brief use. Tried to call the support line but agents are always busy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound profile. Listening fatigue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my older generation AirPods. Unfortunately, the sound profile is harsh/sharp. I normally listen to YouTube videos throughout the day. But, now I can only listen for 30-45 minutes before my eardrums are irritated. The higher frequencies are elevated with no way to tune them down. The "S" and "T" sounds are emphasized in almost every video. About the microphone, I asked friends how I sounded to them. They also said I sounded "close" or "harsh" and not natural. I tried changing the headphone accessibility and hearing protection settings in my iPhone. But, none of the settings fixed the issue. I'm on the latest iOS. I did not have these issues with my older AirPods. Big thank you to BestBuy for understanding; and letting me return this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fit in my ears, the ear pods fall out so I can’t use them in public

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One here’s better than the other very static I planning to replace then

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Batch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got a bad pair. I sound is so low I can barely hear, the right airpod give static every as if its on a walkie talkies freguency. Open right away if you try this product. I slacked waiting on a case for them. Luckily I purchased the insurance hoefully the will figure out the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad I brought them. Don’t fit snug in my ears. The first version fits better in my opinion

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I got a bad batch., I knew something was off when I purchased this but its gotta be a defective device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi connection doesnt seem to be consistent unless its a dedicated single device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best because of shape

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent but the shape is awful. They fall out constantly because of the shape.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that AirPods didn’t come with a charger besides that everything is relatively good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this item is not good. Using them while calling has the voice of the person constantly breaking up. Unable to hear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes air plugs keep slipping out my ears. Not as good from the last ones i have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great quality but very uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the design of the headphones itself is really uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had issues with my headphones ever since I got them. I tried to return them but couldn’t because it turns out that the return policy is 2 weeks and not a month. So now I’m stuck with these horrible headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Clear Calls, Great Music, All-Day Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods 4 and I’m very satisfied. The earbuds are lightweight and comfortable, sitting securely in the ears even during long wear. The battery life matches the description - about 5 hours without the case and around 30 hours with it. The sound is clear and spacious, with voices and melodies coming through especially well. They’re perfect for calls too - the other side hears me clearly without background noise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really stay or fit comfortable in ear constantly falls out not good for working out

    No, I would not recommend this to a friend