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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10091 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 10,091 reviews
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really stay or fit comfortable in ear constantly falls out not good for working out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing, would’ve liked to try but didn’t get a chance since I didn’t receive it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficulty with charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless/touch charging on the pad or Apple Watch charger does not work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible overall, nodding doesn’t work , ending call 50/50 sometimes works sometimes not My old AirPods from 2020 was much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Customer Service at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it on 12/7, as a Christmas present to my granddaughter. Today, one day after Christmas, I still haven’t received the item and I don’t know or if it will be delivered. The Customer Support people are clueless and didn’t offer any solution other than “wait and see”, maybe it’ll arrive by December 27. Terrible!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods slip out of ears constantly. Uncomfortable. Charging capabilities are limited as AirPods are incompatible with wireless mag charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep falling off of my ear. I like the older version better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sorta like them but not really because they don’t hold a charge throughout the day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend more on better product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor fit, not a good quality product. The price is not justified for the product you receive. The sound quality is so much worse than in previous models, the charging station takes forever and has short life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product l did not like the product and k will not recommend it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good however they aren’t the best for working out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was not so good, also kept coming loose in ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Personally don't like them they fall easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling out. I don’t like them. The other generations were better. I lost one ear bud so I had to upgrade. If i could return and get the other ones I would but I haven't seen any more of the older models.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Son v..gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son valentine gift,he love it so much..he was surprised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't stay in my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fall out of my ears often. Not like the other pair I had

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not most optimal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hold .. keeps falling and doesn’t stay in place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New design doesn't stay in ear, do not recommend.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. This new design of AirPod does not stay in my ear at all. I've watched the "fitting" video and tried a few things, but they fall out very easily. Older models and the Pros were differently designed and offered little silicon adjustment covers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful.. Completely stopped working after having them for less than 2 months… very frustrating and disappointing. I will be contacting service department for help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week the AirPods started making a static sound while I’m texting.. tried to return but it was too late… now I’m stuck with them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt come with USBC charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpod quality overall is okay. The experience is tainted once I realized these airpods require a special USBC type charger that is not common or usual for apple previous apple products. This shouldve atleast been mentioned broadly on the product page.

    No, I would not recommend this to a friend