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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10092 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 10,092 reviews
  • Rated 1 out of 5 stars

    Not up to apple standards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are relative garbage. The fit is awful (first earbuds I have ever had where fit is an issue). I have big ears and my wife has small ears and they fall out of both. The touch area is flaky. Charging is a mystery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, teenager really wanted them for Christmas.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan TBH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have less functionality then last generation with no individual AirPod tracking. Not cool tbh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so disappointed with these honestly had so much hype for them but so uncomfortable to wear not only that but sound quality was terrible. I’m so thankful Best Buy had a great return option so that I could exchange them for a better pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. I feel like when I had bought my first pair yrs ago they were better. I wish they were better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at desired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as desired. Charging needs to be every single day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Open Box" item but it looks like it was cracked and chewed on when they put it in the box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like they were too big in my ear and It felt uncomfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeded my expectations good and great price i think

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item for a Christmas gift. I did not receive the item. Best Buy will not give me a refund. I had to buy the item from another store for a Christmas present.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple airpods. Unfortunately, I have hearing issues so the hearing aid application on them is very useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from AirPods 3 to 4 thinking it was going to be better because the old ones were dying faster than usual. Unfortunately, the new ones are trash. It’s not loud and you can only hear clear when your in a quiet room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out my ears constantly. I bought the rubber covers for them also. Those didnt help at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left one after one week broke. The right one barely you can hear anything. This is the 3rd time I buy this and always have problems. It is my fault I guess to keep buying. Of course I cant return it because the first time I did that, the customer service woman was very rude and told me that they cant take it back because I bought it online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this will be better than the first and second generation, but this 4th generation are big for my ears and it falls out easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right AirPod started making a crackling sound. I took them in under warranty, but they repaired the left one instead. The right AirPod is still not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new airpods mic doesn't work for first few seconds and up to two minutes at the start of every zoom call. Other airpods work fine it's only these, seem to be defective. Now I have to either throw them out, or arrange for a complicated in store review process to get them replaced. Really wish I hadn't bought these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Miss my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one so now they one that I have isn’t working the best but still good purchases just need to replace them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume. They don’t get loud. Hard to hear. Would not buy again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive the item i purchased and it wasn’t resolved

    No, I would not recommend this to a friend