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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10092 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 10,092 reviews
  • Rated 1 out of 5 stars

    Beware don't buy from BWWI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is no good have a product for about 30 days and no longer working and they can say is it's a 15 day return policy that's very sad what the corporate world is doing get your money and your stuck with the junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales rep that these would charge wirelessly with a MagSafe charger. I tried multiple MagSafe chargers and they didn’t work. I bought a special case to “improve” the wireless charging and it didn’t help either. Today, I discovered that these do not charge wirelessly, which was the only reason why I wanted to upgrade. I feel misled and super disappointed that I can’t exchange or return them because there is only a 2 week warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality. My daughter said that she could barely hear out of them and they keep falling out of her ear. I would never buy them again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ears not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. They won’t stay in my ears! Worse Apple product ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty open box product, disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so sad over this purchase. Bought open box, product said excellent condition. Right AirPod never worked and left was so so. Upon looking closely AirPods looked dented as if they had been used used. However I was leaving out of the country the next day and didn’t meet the 15 day return policy so I’m stuck with this bad purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long and it’s very annoying because it drops very easily to the point I need to charge the case and can’t use the AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of static has started and now i cant hear anything out if them ive only had tnem for two weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    okay sound but problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so weird because they seem new but they sometimes sound like they are exploding in my ears. like they make weird exploding sounds and then other times they work okay. I am waiting to get a deal directly from apple. Overall, i have been unlcuky with these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound I’m totally disappointed i’m actually surprised the Apple make discount products with that type of quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality for being “4th” gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality headphones first impression out the box was the cheap feeling of the case considering I “upgraded” from 2nd gen is just disappointing. Apple just tries to cut as many corners as possible now.(and why did they think it was a good idea to squeeze the earbuds instead of how it used to be touch)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I bought are defective. I’m not able to switch anything while using the headphones such as even using Siri or tapping to end a call or tapping to change music or

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that they don’t have the ear tips bc it falls out of your ear easily. And there really is no cool functions to this. Don’t recommend. Get the pros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit inside your ear is very uncomfortable and they are not always clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes has a static noise out of nowhere ….. a little too big for my ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his birthday and one of the AirPods is already not charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods case stopped working & now the airpods won’t charge, I got them Dec. 24th and it stopped working mid January.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some older AirPods and wanted to buy new ones, but these were really bad. After charging them, I started listening to music and the battery dropped from 100% to 89%, and then it went down by 1-2% for each song I listened to. The next day, I went back and returned them. I'm not sure if they were defective, but I ended up sticking with my old ones instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds distorted. The original AirPods were way better sounding and functionally. These are pretty trash. I’d probably use these for a younger child, but not at that price point

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods, I like a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EarPods were large for the inner ear and they didn’t stay in. I’m not happy with them

    No, I would not recommend this to a friend