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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10093 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 10,093 reviews
  • Rated 2 out of 5 stars

    AirPods, I like a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EarPods were large for the inner ear and they didn’t stay in. I’m not happy with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had all apple air pods and I don't care for these, they fall out my ears constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt fit and painfuk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt fit me properly though the product is good . The extension to fit ears peoperly with the other available products in the market should be adopted by apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try out with someone else before buying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these new airpods. Airpods 1 and Airpods 2 are much better than this one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit good in my ears and fall down very often

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud stopped working after less than a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charging cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get them to work without a charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these for my wife and I after really liking our AirPods 2, however the AirPods 4 are the worst headphones I’ve ever used. They fall out of my ears and my wife’s ears all day every day. Worst design I have ever seen, wish I could return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned the AirPods in because they keep going on and I got some more and they still having the same issue. And know I’m stick with broken AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bring Back the Original AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small they pop out my ears. Bring back the longer skinnier ear pods 1 -st Generation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad batch of AirPods?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started having connectively and sound issues just a couple weeks after purchase. Initially it was individuals I was calling would randomly not be able to hear me in the middle of a call, but I could hear them. Recently, the left AirPod will start making an odd squeaking noise and then cut out in the middle of a call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does not like these! They don’t stay in his ears very well or stay in the case. If the case is dropped they fly all over the floor!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are too fat. It doesn't stay in my ear. Too easy to lose. I wouldn't recommend purchasing again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has loud noise this is the worst pair I would like to see improve before I buy another pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got a use one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the new one. I got a use product and damaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts earss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are not so great they hurt the person ears since it has nothing soft like cushion . So not has great has i though for a Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible bad extremely horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work as well don’t recommend I am dissatisfied.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as good as 2nd generations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nowhere near as good as the 2nd generation airpods. they fall out alot. doesnt seem to have same skip/pause feature as pevious models

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item needs a little work, it’s a lot of background noise they go in and out when talking on them, sometimes it sounds like you’re talking to someone in a tunnel. There just a poor quality if I could return them I would

    No, I would not recommend this to a friend