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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10094 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 10,094 reviews
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, her voice is great, but after two days, her voice became low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are to large to fit and to small when trying to get out of case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These don't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one of the tips helped the earpods fit in my ear. My old ones that no longer work fit beautifiulky,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as good as the older gen.. hurt my ears bad.. and sound was bad as well..

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    My third pair. They keep breaking. Never again.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is the third pair I’ve purchased in the last few years. These broke too. One of the buds stops connecting and I get no sound. I’m done with Apple audio products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Messed up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work the volume low and they really don’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't stay in your ear will be returning as soon as possible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my ears, sound quality poor, feels cheaply made. Returned them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it, I like pro, when AirPods Pro were on sale’ I got them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want my old air pods back!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the worst air pods so far. I wish they still made the original ones and I’m so upset I lost mine or I would still be using them!! These do not stay in your ears and they continuously connect to my watch whenever I wear it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Gud battery problem I am disappointed wasting my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods my volume is all the way up on my phone and I can’t hear the person who I’m talking too and the music is low aswell and I can’t hear them and they hear me like a robot and my AirPods makes a beeping sound a lot and I got them new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Muffled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody can hear me when I talk on the phone with the AirPods in. They sound muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker not working. I can hear the voice but I when I talk the other person on the line is not able to hear my voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduced price immefiatly 10$ aftrr we purchage.. no price maching option

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy anything from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience with Best Buy I bought two time apple AirPods but all time they give me a bad quality apple AirPods I never expected I will never buy anything from Best Biy again and going to tell other friends this experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are an apple product. They used the old apple made charging cable for 6 or 7 years after every other company switched to type-C. I bought these for my girlfriend who has a iPhone from a couple of years ago & now she needs 2 different charges because Apple cared about the bottom line more than giving their customers a good experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so bad, they took a month to ship it to me, and their customer service so bad, also when i got this item, i was disappointed like when i listen to something, the peoples next to me can heard the same

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound quality and all but wouldn't stay in.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept falling out of my ears. It kept falling out, so I had no choice but to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable in my ears. Can only wear them for a little bit before they start to get uncomfortable.

    No, I would not recommend this to a friend