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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
11812145
$112.99
Save $17
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10094 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 10,094 reviews
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods don’t connect every time. They are unreliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big and bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are HUGE!!!! If you are coming from the AirPods 2nd generation and think these will be an upgrade DONT BOTHER! They are soooo big they literally fall out my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have your ears hurting i return them back where i brought em from and got my full refund back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I can give a 0 that's what it would be as I purchased this for my niece and she says it falls out of her ear, and they wouldn't let me return it when she was unhappy with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The earpod 4’s are trash the 2’s are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these and would return them if i didnt throw away the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps falling off my ears sounds is not solid because its not sealed around your ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these doesn’t have noise cancellation i paid extra for nothing and there extremely uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money don’t buy this product just don’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give (-5) star. This AirPod is not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service could be better at times in the store the amount of wait and courtesy as well w customer service could be much better definitely for sure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnecting and Low sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some odd reason my air pods be disconnecting from my phone and it also be sounding very low. Sometimes it also gives off static noise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DoorDash delivery is incompetent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item because your next day delivery policy is a lie. It should be 2-4 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the fit of these Apple - AirPods 4. They are not fitted and are not comfortable. I prefer not to have the gummy fit of the Air Pod Pro's. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe there is an issue with the AirPods. They connect then disconnect on their own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no way to check battery life on these as well as a button to connect to different devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and too hard to return. Disappointed that they weren’t easier to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like gen 2 better then this product they want to upgrade everything instead of getting us an software update

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fake and will be returned. Packaging is real- but air pods are not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones stoped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pods broke right after the 90 days ! I’m not happy with apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Buddy’s beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality,comfort and fit, battery life ,fantastic

    I would recommend this to a friend