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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
12078326
$119.99
Save $10
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10041 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 10,041 reviews
  • Rated 3 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit of AirPod is not as comfortable as previous ones! Sound quality is not good and sometimes static noise and battery doesn’t seem to last as long as it says seems refurbished

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    FGHJFTYUJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY UNCOOFTUBLE ,FALL FROM MY EAR ,DFGHSN SXFDG asFSDFHDFGJ GJFGHJF LHJKL

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4th Generation performance quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set of AirPod 4th generations, and I was disappointed in the audio quality of this pair. Bleuetooth range was significantly less than my previous set - est 15-18 feet of signal as opposed to 30+ previous set. Also, these AirPods would cut off in the sauna if they got too warm. All of my previous sets never did this . I have owned AirPods 2nd,3rd, 4th generations, AirPod pro 2nd generation, and AirPod pro max. Hopefully this was simply a defective unit. I would still recommend .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job. I’ve had them for 2 years and they are still working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the air pods a few months ago and they are not charging. I bought them ahead of time for my daughter's birthday. I gave them to her in September less than a month ago and they are not charging properly. This is not the first time I buy Apple product at this store and both they have issues. I bought an iPod for my daughter in Christmas and within few months stated to show some lines in the bottom of the screen. Best buy said they couldn't do anything about and the repair will cost me the same as a new one. I am done with Best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product works when it feels like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally just needed new headphones, something small and thought the new airpod 4 would be a good purchase. when i first bought them, it was a pain trying to connect them. it seems to have microphone issues as well, and i’ve noticed that people cannot hear me at times. they also slip out my ears kinda frequentr i’ve owned the airpod pros and haven’t run into any problems with them (other than losing one of them :/) definitely do a little more research on these

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great heads phones bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk if it’s my ear holes but they fall out way too easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah so they arent very comfortable. And I tried to write more about my experience but since it was negative I wasn’t allowed to post it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t fit my ears or connect or charge properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying so hard to like these given how expensive they are and how many pairs of a AirPods I’ve owned that have just stopped working. It must be a sign from the gods for me to stop trying to give Apple earphones a chance. I know Apple spends so much time normalizing data regarding the general public’s ear shape from their massive samples, but these just never did it for me. I tried to get myself to become okay with them because I usually use them during lunch, when my jaw is moving, so I figured that was why they were falling out of my ears, but I've worn them several times without moving my jaw / chewing and it hasn't made an iota of difference. They still fall out. Then, I regularly come back after 24 hours and try to use them when one of them just hasn't been charging and is down to 1% battery, even though I literally only ever use them at work during my lunch break. I keep buying Apple products because the overwhelmingly glowing reviews make me feel like I'll end up loving them, too, but it really seems — embarrassingly — that their marketing as well as all the positive reviews have turned me into a sheep at this point. This was the last straw for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad connection when taking calls for some reason weird.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great price, but below good specs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but it’s annoying and with bad isolation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the extra money for the better pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit the ear right I wished I would have spent the extra 40 for the white noise ones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two sets of these at Christmas. One set didn't work grandson. Threw it away without knowing. So now we're out the money of one of these because it didn't work I will be out the money so I don't know what to do

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They aren’t terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but in my opinion the gen 2 are better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Sound Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed with the Apple AirPods 4. For a product at this price point, the sound quality is unacceptable. One earbud is noticeably louder than the other, which makes listening uncomfortable and distracting, especially for music or calls. I’ve tried adjusting settings and reconnecting them, but the imbalance persists. Overall audio clarity is also underwhelming compared to previous models and competitors. Apple usually delivers consistent quality, but these feel rushed and poorly balanced. I would not recommend these to anyone who values sound quality or a reliable listening experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good, but not much different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good, but not sure how much improvement from the previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Payaso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s alright I guess , kinda overrated jajaja

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I pot pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good item and easy and fast shipping think you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fall out of my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to drop out of my hand and fall out of my ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to press in on the sides to change, pause, answer, and end calls. This made it so my AirPods kept falling out. They are bigger than the older gen’s and wouldn’t fit my ear well so I returned it. I got the gen 2 and I’m loving it!

    No, I would not recommend this to a friend