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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
12078326
$119.99
Save $10
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10041 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 10,041 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Kinda a let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods hurt my ears. I have to force them into my ears or they hang out to where I can hear outside noise. The quality of the earphones are good but, the shape and design that fits in the ear is torture to me. Honestly wasted my money on these ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are not good for sport activities and if your ears are different sizes they don't stay on very well. Overrated and too expensive for the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could’ve been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely works, barely wants to connect. I wish I would’ve gotten warranty or Apple care

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Airpods 4 three months ago as a birthday present for use during workouts as these are sweat resistant. I turned it in for replacement due to audio issues with one pod - right ear (case# . 102622216987) since it is still under warranty. Apple denied replacement or repair citing that the damage is on account of liquid and is not covered under warranty. The liquid is sweat so it turns out the product is not sweat resistant after all.  Apple misled me into believing that airpods 4 were sweat resistant when they are truly not. I feel cheated and disappointed that a large corporation such as Apple would go to such lengths to deceive customers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent- They are good but they fall out of your ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was a bit off but overall great product I actually need to buy another pair

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointing changes since the Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife so that she could upgrade from her series 2 airpods and get a USB-C charging case. She hates them. They have drastically changed the shape and fit since the series 2 so before where they stayed in her ears perfectly, these push their way out. The new shape also makes the sound muffled to her, she says that it doesn't feel like the speakers are pointed down her ears anymore. The change in function on how to play/pause/skip is also much worse. They took away the option to do those things with a tap, and now you need to squeeze the tips. This makes it hard for her to pause when her hands are dirty or wet where before she could tap them with her wrist.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit in my ears very well. I'm a little concerned they will fall out when using. I would love the headset but too expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy -Airbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that pods can’t be located when out of case. Someone took and we could but get them replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like them. It hurts my ears when I have them on. I prefer the gen 1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod pros> Airpod 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price as you miss out on many features and personally the fit is weird

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I don’t like it. They are smaller in size and easily fall off from my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good to have in hot areas but it falls off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first wireless AirPods since they’ve stopped shipping wired ones with the phones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spend a little extra for the Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having pros, these are a bit of a let down. They die quickly and have a hard time with connectivity more times than they should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but doesn’t come with the charger which is sold separately. I think that makes the product overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out my ear a lot. People claim they can’t hear me when I’m talking sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods however no one told me that I had to be a different charger

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smai issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They go in and out when phone is right beside you fully charged..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t recognize this to no one. Too many issues and doesn’t even bring the usbc cable. K

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the shape of these new AirPods. The Gen 1 and Gen 2 AirPods fit my ear perfectly and were extremely comfortable to wear. These, however, do not fit in my ear, they put pressure on my ear, and they stick out way too far. They feel insecure like they’re going to fall out at any moment simply because they don’t fit my ears. I also hate the buttons on them. With the old AirPods, you could double tap them anywhere and they sensed the motion. These, however, have a button you have to click. It’s impossible to click this button while running. The old ones were way better. I’d recommend getting a pair of unused Gen 2 AirPods over these if you can find any.

    No, I would not recommend this to a friend