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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
12078326
$119.99
Save $10
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10041 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 10,041 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Apple earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the fitment is not good , it’s easy to slip off your ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid of AirPods is a little loose i don’t know if it’s an apple issue . And the touch sensors on AirPods are really unresponsive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good dont buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good dont buy it I don’t recommend this item is no goid

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods No More, Now on to Powerbeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my Airpods 3 that had died and I was VERY disappointed with the 4 hour battery life. I returned them and got the Powerbeats Pro. With these I have to use an earpiece holder. I think Powerbeats Pro will replace the Airpods. They have with me. I am catching this on sale for $50 off. I need to nab them while I can to replace the aging Airpods 3. I always have two pair so I am trading the other Airpods 3 in for another Powerbeats Pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t fit the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the air pods have great sound but they just don’t fit well in the ear. It always feels like I need to push them further into my ear but can’t.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For pricing it’s alright. I will be returning because the the AirPod first generation sounded with better quality as well as it glitches with a single AirPod in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My earpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it's fair that for the price, it doesn't come with a charging cable. Otherwise, it's a good device and really effective.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TRUE feed Back!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Biggest disappointment is when on call the surrounding noise is so loud & clear to the person on the otherside is very disappointment!! The true active noise cancellation of surrounding world be amazing. I still would recommend AirPods 2.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume on them sucks don’t buy them not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 weeks.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will take 2 weeks to get here. I don't understand why Bestbuy does this. They offer something that they don't have.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 4s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. The volume is a little low at times, however, I"m pleased with my purchase so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be a little too big for my ears and fall out frequently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them but they aren’t very loud… not sure why and they are brand new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, they just keep falling out my ear which is the downside

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda trash, doesn’t fit right in my ears. Audio is alright. Previous air pods are way better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They’re not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t nobody hear me in those they makes a robot sound but the music plays perfectly I hate these things because the whole purpose of me purchasing them because of work and I can even talk on them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies fast, they dont sound very good, they hurt a bit,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones & Horrible Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very frustrated writing this review because I think I have been very understanding of the circumstances. Long story short, I initially purchased these headphones for my boyfriend in October for his 25th Birthday and with every Apple product we get I add Apple care to it for issues like this. For some weird reason, we’ve had to return these headphones for different ones about 3 times. He got otp with Apple care a month ago because the pods refuse to charge in the case (either the right or left pods). After the return window expired on the ones once he got replaced he decided to call Apple Care. Their solution was for him to send the troubled pod to them so they can examine it to make sure it’s faulty before they send him another one. Or he has to wait 3 weeks after he sends Apple the entire AirPods to get a whole new one. He is in North Carolina and the closest Apple Store to him is about 2 hours away. This is so upsetting because these were meant to be a gift to celebrate him and for him to understand the love a care I have for him instead it’s been a freaking NIGHTMARE!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods don’t stay in your ear too well and I don’t like the charging case as well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them refurbished but they work same as new

    I would recommend this to a friend