Customer Ratings & Reviews

Ordered an Airpods4 online — simple, right? Just pick it up at the store. But apparently, someone “already picked it up” for me. Funny thing is, that someone wasn’t me. After waiting around 30 minutes while they “checked the cameras,” another employee finally realized my headset was given to the wrong person. Mistakes happen, sure — but what really surprised me was that the manager who handled it never even bothered to say sorry. Guess basic customer service isn’t part of the training anymore.

Honestly I think an over ear option is good for anyone who doesn’t like one or the other side going out along with the connectivity Issues

Son is hopefully going to get used to these AirPods better for him than the Pro models with his iPad or iPhone.

They are good, but the battery life does not last long.

Air pods doesn’t work properly. The volume randomly adjusts

Didn’t fit, had to return and go back to my AirPods gen 2.

They keep falling out of my ears, I had the gen 1 before and they worked perfectly without ever falling out. It’s annoying using them to workout or run

Not comfortable in ears easily fall out sound is real good.

Pretty much use them seven days out of the week. These things are awesome.

I didn't like them at all because when one is walking they start to come out they don't have a good fit

Problem is keeping them 8n the ears as there are no different size tips

Bought these after my old ones pooped out. And I don’t like them. They hurt my ears. Plus the sound is not the same as the old ones. Don’t like them at all.

Been having problems with connecting to my new iPhone

Mmn what can i say good air pods only issue charger top is very weak lost an air pod wirhing a week of purchace it came off the charger

Right earpod stopped working after 6 months. It does not connect unless the left airpod is working. Won't hold the charge and get really hot after a brief use. Tried to call the support line but agents are always busy.

They do the trick. No magsafe charging which I was disappointed to find out but otherwise they're ok.

Bought these to replace my older generation AirPods. Unfortunately, the sound profile is harsh/sharp. I normally listen to YouTube videos throughout the day. But, now I can only listen for 30-45 minutes before my eardrums are irritated. The higher frequencies are elevated with no way to tune them down. The "S" and "T" sounds are emphasized in almost every video. About the microphone, I asked friends how I sounded to them. They also said I sounded "close" or "harsh" and not natural. I tried changing the headphone accessibility and hearing protection settings in my iPhone. But, none of the settings fixed the issue. I'm on the latest iOS. I did not have these issues with my older AirPods. Big thank you to BestBuy for understanding; and letting me return this item.

I don’t like the fit in my ears, the ear pods fall out so I can’t use them in public

One here’s better than the other very static I planning to replace then

I think I got a bad pair. I sound is so low I can barely hear, the right airpod give static every as if its on a walkie talkies freguency. Open right away if you try this product. I slacked waiting on a case for them. Luckily I purchased the insurance hoefully the will figure out the problem.