4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
12078326
$119.99
Save $10
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10041 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 10,041 reviews
  • Rated 2 out of 5 stars

    Defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I got a bad batch., I knew something was off when I purchased this but its gotta be a defective device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad I brought them. Don’t fit snug in my ears. The first version fits better in my opinion

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi connection doesnt seem to be consistent unless its a dedicated single device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best because of shape

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent but the shape is awful. They fall out constantly because of the shape.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this item is not good. Using them while calling has the voice of the person constantly breaking up. Unable to hear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods ?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that AirPods didn’t come with a charger besides that everything is relatively good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes air plugs keep slipping out my ears. Not as good from the last ones i have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had issues with my headphones ever since I got them. I tried to return them but couldn’t because it turns out that the return policy is 2 weeks and not a month. So now I’m stuck with these horrible headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing, would’ve liked to try but didn’t get a chance since I didn’t receive it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really stay or fit comfortable in ear constantly falls out not good for working out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great quality but very uncomfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the design of the headphones itself is really uncomfortable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Clear Calls, Great Music, All-Day Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods 4 and I’m very satisfied. The earbuds are lightweight and comfortable, sitting securely in the ears even during long wear. The battery life matches the description - about 5 hours without the case and around 30 hours with it. The sound is clear and spacious, with voices and melodies coming through especially well. They’re perfect for calls too - the other side hears me clearly without background noise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficulty with charging

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless/touch charging on the pad or Apple Watch charger does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Customer Service at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it on 12/7, as a Christmas present to my granddaughter. Today, one day after Christmas, I still haven’t received the item and I don’t know or if it will be delivered. The Customer Support people are clueless and didn’t offer any solution other than “wait and see”, maybe it’ll arrive by December 27. Terrible!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend more on better product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor fit, not a good quality product. The price is not justified for the product you receive. The sound quality is so much worse than in previous models, the charging station takes forever and has short life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep falling off of my ear. I like the older version better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible overall, nodding doesn’t work , ending call 50/50 sometimes works sometimes not My old AirPods from 2020 was much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods slip out of ears constantly. Uncomfortable. Charging capabilities are limited as AirPods are incompatible with wireless mag charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drain

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sorta like them but not really because they don’t hold a charge throughout the day

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product l did not like the product and k will not recommend it

    No, I would not recommend this to a friend