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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
12078326
$119.99
Save $10
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10044 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 10,044 reviews
  • Rated 3 out of 5 stars

    They're alirght.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to brag about. They always fall out of my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I should have kept my old ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The don’t stay in your ear like the first ones the longer ones are far better

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these headphones is not great at all. When on all people cant hear you. Low volume quality when watching videos. I don’t recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airports 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing airports with the cost. Best Buy return policy is very less 14 days

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that airpod wasn’t Good at all when i bought it was say excellent but it wasn’t

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods but prefer wireless charging. Overall a great product .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery will not last. Very disappointed and was not able to return the item. Not sure if I’m going deaf, but can’t hear unless the volume is high.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With recently purchasing the AirPods, I had a problem with one of the AirPods. It kept disconnecting when in use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weird employees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged and scuffed out of the box and the weird loser associates are looking at me like im crazy. L stores. Also sold me a bugggy worthles assus g14. Ultimately got the pro version somewhere else for cheaper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible new design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not liking the new design. And upset that it was changed. They are way too big for my ear and there are no accessories to buy from Apple for them. Had to go to Amazon. And now I have to carry the extra ear pieces with me everywhere. And I’ve since lost one. Apple could have kept the original design and just added the new design. And I’m not the only one who these do not fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to apple standards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are relative garbage. The fit is awful (first earbuds I have ever had where fit is an issue). I have big ears and my wife has small ears and they fall out of both. The touch area is flaky. Charging is a mystery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only one works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one AirPod works at a time. I have tried everything but nothing works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work fine. My issue is when we took them out of the box, they had already been connected to someone else's phone. I did not purchase or pay for a refurbished item, so was somewhat disappointed in that. Would have expected more from you all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weak sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so disappointed with these honestly had so much hype for them but so uncomfortable to wear not only that but sound quality was terrible. I’m so thankful Best Buy had a great return option so that I could exchange them for a better pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, teenager really wanted them for Christmas.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan TBH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have less functionality then last generation with no individual AirPod tracking. Not cool tbh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at desired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as desired. Charging needs to be every single day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Open Box" item but it looks like it was cracked and chewed on when they put it in the box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. I feel like when I had bought my first pair yrs ago they were better. I wish they were better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like they were too big in my ear and It felt uncomfortable.

    No, I would not recommend this to a friend